2.2.2.3 Lab – Diagnostic Software Answers

Last Updated on October 28, 2018 by InfraExam

2.2.2.3 Lab – Diagnostic Software Answers

Lab- Diagnostic Software (Answers Version)

Use the Internet, a newspaper, or a local store to gather information about a hard drive diagnostic program. Be prepared to discuss the diagnostic software you researched.

  1. Based on your research, list at least two different hard drive manufacturers. ____________________________________________________________________________________
    ____________________________________________________________________________________
    Answers may vary. Examples – Western Digital, Seagate
  2. Based on your research, choose a hard drive manufacturer. Does this manufacturer offer hard drive diagnostic software to go with their products? If so, list the name and the features of the diagnostic software. ____________________________________________________________________________________
    ____________________________________________________________________________________
    ____________________________________________________________________________________
    ____________________________________________________________________________________
    ____________________________________________________________________________________
    Answers may vary. Example answers below.
    Manufacturer: Western Digital
    Software Name: Data Lifeguard Diagnostic for Windows
    File Name: WinDlg_v1_28.zip
    File Size: 951 KB
    Version: Version 1.28
    Publish Date: Jan. 2015
    Description: This is a Windows version of the Data LifeGuard Diagnostics. It will test WD internal and external drives. It can also provide you with the model and serial number of WD drives attached to the system.
  3. Why do manufacturers offer hard drive diagnostic software? What are the potential benefits of doing so to the manufacturer and/or customer? ____________________________________________________________________________________
    ____________________________________________________________________________________
    ____________________________________________________________________________________
    ____________________________________________________________________________________
    ____________________________________________________________________________________
    Answers may vary.
    Manufacturers offer hard drive diagnostic software so that consumers are able to find out if a hard drive is malfunctioning.
    A potential benefit for a manufacturer is that they will not receive as many returned drives from consumers that do not have problems.
    A potential benefit for a consumer is that the consumer can find out quickly if a drive is malfunctioning and return it to the manufacturer, or rule out the possibility of a malfunctioning hard drive.
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