A technician needs to check the system settings on a remote computer to make sure it will be compatible with a new software update that will be sent out. The technician will use an administrator account to log in and start a user session on the remote PC. Which Windows tool will the technician use to accomplish this?

  • Windows Update Assistant
  • Windows VPN remote access client
  • Windows Remote Desktop
  • Windows file sharing services
Explanation & Hint:

Windows Remote Desktop allows a technician to log in to a remote computer through an existing user account. The technician can run programs and view and manipulate files within the system of the remote computer.

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ITE 8 – IT Essentials 8.0 A+ 220-1102 Certification Practice Exam Answers Full 100%