A user calls the help desk reporting that a laptop with Linux freezes on startup and displays kernel panic. What could cause this problem?

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  • Post last modified:February 21, 2021
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Last Updated on February 21, 2021 by Admin

A user calls the help desk reporting that a laptop with Linux freezes on startup and displays kernel panic. What could cause this problem?

  • A driver has become corrupted.
  • GRUB or LILO has been deleted.
  • GRUB or LILO has been corrupted.
  • An application is using a resource that has become unavailable.
    Explanation:

    A corrupted driver or failing hardware could cause kernel panic for Linux or Mac OS. The laptop will not be able to boot successfully. Either GRUB or LILO corruption or GRUB or LILO deletion would cause the stop screen to display a “Missing GRUB” or “Missing LILO” message. A resource unavailable to an application will cause the application to stop responding, but not prevent a laptop from starting up.

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