A user reports that an application crashed. The technician tries a few other applications on the PC and finds that none of them start normally or that they crash soon after being launched. What is a possible cause of the problem?

  • The hard disk is failing.
  • The PC is infected by a virus.
  • The Windows Firewall is turned off for the Private networks profile.
  • The applications need updates from the software vendors.
Explanation & Hint:

A virus infection could cause issues such as a file name change, one or more applications crashing, or files disappearing on a PC. The failing hard disk and lack of updates from the vendors should not cause the same issues for multiple applications. The Windows Firewall being off is not a direct cause of such issues.

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