After a computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to deal with this failure?

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  • Post last modified:February 14, 2019
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Last Updated on February 14, 2019 by InfraExam

After a computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to deal with this failure?

  • Create a System Repair Disc and restore the image.
  • Press the F12 key during the boot process and start the computer in Safe Mode.
  • Boot from a Windows 7 installation media and access the System Restore utility.
  • Access the Control Panel and choose Restore Files from Backup from the System and Security menu.
    Explanation:

    There are many reasons that could cause a PC not to start, including hardware failure, MBR corruption, a hardware driver that was not installed properly, etc. One approach for PC troubleshooting is to boot the PC with a Windows 7 installation DVD and use the System Restore utility to restore the system. To access Safe Mode, we need to press the F8 key (not the F12 key). The other two options assume that the PC can start.

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