After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

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Last Updated on March 22, 2021 by Admin

After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

  • verifying the solution and system functionality
  • identifying the problem
  • testing a theory to determine the cause of the problem
  • documenting findings, actions, and outcomes
    Explanation:

    Testing a printer by restarting it and printing a test page are actions taken within the verification of the solution and system functionality step.

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