An employee reports that each time a workstation is started it locks up after about 5 minutes of use. What is the most likely cause of the problem? The hard…
During what step in the troubleshooting process does the technician demonstrate to the customer how the solution corrected the problem? Verify full system functionality. Establish a plan of action to…
What should a technician do before beginning any troubleshooting steps on a customer computer? Perform a data backup. Document the findings. Identify the problem. Establish a plan of action. Explanation:…
If a technician is unable to create a backup of data on a customer computer, what three pieces of information should the technician include on the liability release form signed…
When troubleshooting a computer, where can a technician find updated information about errors caused by the system, the user, or the software? Event Viewer Device Manager the BIOS vendor diagnostic…
What component is most suspect if a burning electronics smell is evident? CPU hard drive RAM module power supply Explanation: A burning electronics smell is often detected when a power…
During the troubleshooting of a PC that will not boot, it is suspected that the problem is with the RAM modules. The RAM modules are removed and put into another…
A user has noticed that the hard drive LED on the front of the computer has stopped working. However, the computer seems to be functioning normally. What is the most…
A technician is troubleshooting a 4-year-old computer that takes a long time to boot, and identifies that the BIOS rediscovers all the hardware at every boot. What action would fix…
A web designer installed the latest video editing software and now notices that when the application loads, it responds slowly. Also the hard disk LED is constantly flashing when the…
A technician is selecting a PC that will be used by an employee who wants to share a keyboard and mouse among three devices. What is a major consideration that…
A technician is selecting a server that will be used by a cloud provider to provide fault tolerance for large quantities of stored data. What is a major consideration that…
A technician is selecting a server that will be used by a cloud provider for data storage. What is a major consideration that needs to be taken into account? multiple…
A technician is selecting a laptop that will be used by a teleworker for connecting to the internet while traveling anywhere. What is a major consideration that needs to be…
A technician is selecting a PC that will be used by a songwriter to mix tracks. What is a major consideration that needs to be taken into account? specialized audio…
A technician is selecting a web server that will be used to host multiple gaming applications. What is a major consideration that needs to be taken into account? powerful processor…
A technician is selecting a PC that will be used by a user as a thin client. What is a major consideration that needs to be taken into account? network…
A technician has been asked to configure several computers with RAID. The customer wants the best RAID possible with three drives used. Which RAID should the technician install? RAID 6…
A technician has been asked to configure several computers with RAID. The customer wants to incorporate mirroring and striping as part of the RAID. Which RAID should the technician install?…
A technician has been asked to configure several computers with RAID. The customer wants three drives to be used and protection if one drive fails. Which RAID should the technician…