During a routine inspection, a technician discovered that software that was installed on a computer was secretly collecting data about websites that were visited by users of the computer. Which type of threat is affecting this computer?

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During a routine inspection, a technician discovered that software that was installed on a computer was secretly collecting data about websites that were visited by users of the computer. Which type…

Continue ReadingDuring a routine inspection, a technician discovered that software that was installed on a computer was secretly collecting data about websites that were visited by users of the computer. Which type of threat is affecting this computer?

A user reports that a PC is losing files, not opening some files, and is performing slowly. The technician suspects problems with the hard drive. What should be done to protect the data that is on the PC and to determine the source of the problem, without risking total drive failure?

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A user reports that a PC is losing files, not opening some files, and is performing slowly. The technician suspects problems with the hard drive. What should be done to…

Continue ReadingA user reports that a PC is losing files, not opening some files, and is performing slowly. The technician suspects problems with the hard drive. What should be done to protect the data that is on the PC and to determine the source of the problem, without risking total drive failure?

A technician needs to check the system settings on a remote computer to make sure it will be compatible with a new software update that will be sent out. The technician will use an administrator account to log in and start a user session on the remote PC. Which Windows tool will the technician use to accomplish this?

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A technician needs to check the system settings on a remote computer to make sure it will be compatible with a new software update that will be sent out. The…

Continue ReadingA technician needs to check the system settings on a remote computer to make sure it will be compatible with a new software update that will be sent out. The technician will use an administrator account to log in and start a user session on the remote PC. Which Windows tool will the technician use to accomplish this?

Which type of malware is disguised as a legitimate program?

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Which type of malware is disguised as a legitimate program? adware worm Trojan spyware Explanation & Hint: Trojan horses disguise themselves as legitimate programs. Worms replicate themselves across a network.…

Continue ReadingWhich type of malware is disguised as a legitimate program?

After complaints from users, a technician identifies that the college web server is running very slowly. A check of the server reveals that there are an unusually large number of TCP requests coming from multiple locations on the Internet. What is the source of the problem?

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After complaints from users, a technician identifies that the college web server is running very slowly. A check of the server reveals that there are an unusually large number of…

Continue ReadingAfter complaints from users, a technician identifies that the college web server is running very slowly. A check of the server reveals that there are an unusually large number of TCP requests coming from multiple locations on the Internet. What is the source of the problem?

An IT technician in a service company has provided extensive remote IT support with product deployment for a customer. After the completion of the contract, a complaint is filed against the IT technician for not following company policy by sending unsolicited emails about services and products that are not related to the contract. What two things should the IT support technician have done differently? (Choose two.)

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An IT technician in a service company has provided extensive remote IT support with product deployment for a customer. After the completion of the contract, a complaint is filed against…

Continue ReadingAn IT technician in a service company has provided extensive remote IT support with product deployment for a customer. After the completion of the contract, a complaint is filed against the IT technician for not following company policy by sending unsolicited emails about services and products that are not related to the contract. What two things should the IT support technician have done differently? (Choose two.)

A user finds that when launching a downloaded Windows update file, Windows Update fails. What are two possible causes for this? (Choose two.)

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A user finds that when launching a downloaded Windows update file, Windows Update fails. What are two possible causes for this? (Choose two.) The hard disk is failing. The Windows…

Continue ReadingA user finds that when launching a downloaded Windows update file, Windows Update fails. What are two possible causes for this? (Choose two.)

What two roles or tasks are associated with level two technicians? (Choose two.)

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What two roles or tasks are associated with level two technicians? (Choose two.) remotely updating drivers and software on customer computers prioritizing incoming calls according to their severity gathering customer…

Continue ReadingWhat two roles or tasks are associated with level two technicians? (Choose two.)

A technician is setting up an environment where popular and frequently accessed web pages are stored locally on the internal network. What type of server will accomplish this task?

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A technician is setting up an environment where popular and frequently accessed web pages are stored locally on the internal network. What type of server will accomplish this task? proxy…

Continue ReadingA technician is setting up an environment where popular and frequently accessed web pages are stored locally on the internal network. What type of server will accomplish this task?

A technician is building a gaming computer with a PCIex16 graphics card. The graphics card requires 100 watts of power to run. How will this power be supplied?

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A technician is building a gaming computer with a PCIex16 graphics card. The graphics card requires 100 watts of power to run. How will this power be supplied? from the…

Continue ReadingA technician is building a gaming computer with a PCIex16 graphics card. The graphics card requires 100 watts of power to run. How will this power be supplied?

Which network device is used to ensure that each server, providing the same service on a network, is used as much as the others on that network?

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Which network device is used to ensure that each server, providing the same service on a network, is used as much as the others on that network? load balancer router…

Continue ReadingWhich network device is used to ensure that each server, providing the same service on a network, is used as much as the others on that network?

A company owns servers for a particular corporate application. The servers are housed in an external data center. The company has an agreement with a cloud provider to spin up additional servers for the same application during peak usage. Which cloud model is the company using?

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A company owns servers for a particular corporate application. The servers are housed in an external data center. The company has an agreement with a cloud provider to spin up…

Continue ReadingA company owns servers for a particular corporate application. The servers are housed in an external data center. The company has an agreement with a cloud provider to spin up additional servers for the same application during peak usage. Which cloud model is the company using?

Which component would be required when deploying a virtual desktop to a corporate user?

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Which component would be required when deploying a virtual desktop to a corporate user? metered service minimum of 6 GB of RAM SSD virtual NIC Answers Explanation & Hints: A…

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A technician is setting up a new VM. How will internet connectivity be provided to the VM?

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A technician is setting up a new VM. How will internet connectivity be provided to the VM? through an IPsec tunnel through a virtual private network through a virtual NIC…

Continue ReadingA technician is setting up a new VM. How will internet connectivity be provided to the VM?

A computer technician creates a virtual environment. Which security measure should the technician take for the virtual machine running Windows 10, if any?

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A computer technician creates a virtual environment. Which security measure should the technician take for the virtual machine running Windows 10, if any? Each virtual machine should have antivirus software…

Continue ReadingA computer technician creates a virtual environment. Which security measure should the technician take for the virtual machine running Windows 10, if any?

A computer technician is asked to configure a workstation with two virtual machines. What would be the purpose of the configuration?

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A computer technician is asked to configure a workstation with two virtual machines. What would be the purpose of the configuration? to have redundancy in case of hard drive failure…

Continue ReadingA computer technician is asked to configure a workstation with two virtual machines. What would be the purpose of the configuration?

A user reports that a “Document failed to print” message appears every time the network printer is restarted. What could be a cause of the problem?

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A user reports that a "Document failed to print" message appears every time the network printer is restarted. What could be a cause of the problem? The fuser is faulty.…

Continue ReadingA user reports that a “Document failed to print” message appears every time the network printer is restarted. What could be a cause of the problem?

A technician connects a new LCD monitor for the first time and finds the display very pixilated. What is a possible solution to this problem?

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A technician connects a new LCD monitor for the first time and finds the display very pixilated. What is a possible solution to this problem? Set the screen to native…

Continue ReadingA technician connects a new LCD monitor for the first time and finds the display very pixilated. What is a possible solution to this problem?