TK0-201 : CompTIA CTT+ Essentials : Part 02

  1. An instructor is conducting a virtual classroom with an international audience and finds that any single method used for delivery of the material leaves about a third of the learners uninvolved. Which of the following is the BEST course of action?

    • Send out a public message to the class asking which method of delivery is working best for the class
    • Send out a private message to each learner asking which method of delivery is working best for them
    • Query for commonalities amongst the learners,
    • Continue to use multiple means of delivery
  2. An instructor is beginning a course and wants to measure the level of expertise of the learners. Which of the following is the BEST method for measuring the level of understanding over the course material?

    • Ask the learners about their level of understanding over the course material.
    • Assume that the class has a medium level of understanding over the course material.
    • Deliver a pre-test covering the course objectives.
    • Ask another instructor who has taught the learners before.
  3. An instructor is discussing key material for a course when a learner asks a question that will lead to material that the class is not yet prepared for. Which of the following is the BEST course of action for the instructor?

    • Inform the learner that the question can be asked during a break
    • Answer the question as not doing so may cause the learner to be confused.
    • Defer the question and assure the learner that it will be covered later in the course.
    • Inform the learner that the question falls outside of scope and will not be answered.
  4. An instructor receives poor evaluations for a particular class. Which of the following should the instructor do FIRST to improve the performance?

    • Read the comments to gain understanding of the low scores to find specific areas to work on.
    • Re-develop the course from scratch.
    • Practice the course in front of other instructors to receive direct feedback on how to improve.
    • Contact each learner and ask for clarity on their responses.
  5. An instructor is presenting to a class and notices that a particular learner is not paying attention; however, when the instructor gives a pop quiz, this learner earns the best grade. Which of the following BEST describes the situation?

    • The quiz did not cover the class concepts effectively
    • The learner has mastery of the information tested.
    • The quiz motivated the learner.
    • The answers to the pop quiz were distributed prior to class
  6. At the end of a class, the instructor provides an online evaluation of the course to the learners. Which of the following is MOST appropriate to put on the evaluation? (Select TWO).

    • Instructor’s presentation abilities
    • Accessibility of the facility
    • Technical accuracy of the course material
    • Amount of time the learner studied for the course
    • Job title of the learner
  7. An instructor delivering a class with thirty learners defines acceptable and non-acceptable behavior at the beginning of the class on the first day. The instructor also requests learners to be on time. The second day of class a few learners show up late to class. Which of the following is the BEST course of action to take to resolve this issue?

    • Start the class and as each late learner comes in, thank them for joining the class.
    • Wait to start the class until all the learners have arrived and are react to start.
    • Once all the learners have arrived, remind the learners of all the class policies.
    • Begin class on time and privately talk with the learners who were late.
  8. An instructor has placed the learners into groups to discuss several topics. When the instructor walked around to monitor the group progress, the learners were off-task. Which of the following contributes MOST frequently to this situation?

    • The learners were disinterested in group discussions about the topics.
    • The learners were neither familiar with nor understood the assigned topics.
    • The learners were not comfortable with the members of the group.
    • The learners were ready for a break and the instructor failed to recognize this.
  9. While conducting a class the power goes out. After an hour it is restored. Which of the following would be the BEST method of delivering the remainder of the course?

    • Condense the remaining topics.
    • Reduce the break time for the remainder of the day to catch-up on the missed material
    • Give the learners home work to do independent study on the missed material.
    • Have the learners stay late to make-up for the missed course time.
  10. A learner responds incorrectly to an instructor’s question. Which of the following is the BEST response?

    • The instructor should answer the question in order to maintain the self-confidence of the learner
    • Be honest and tell the learner the answer was incorrect.
    • Thank the participant for trying and desk if someone could help out.
    • Move quickly to the next question so the learner will not feel embarrassed.
  11. In a virtual classroom, which of the following would be the BEST reason for an instructor to poll the learners?

    • Allows the instructor to deliver exams to each student
    • Allows the learners to interact with one another
    • Allows the instructor to survey the class
    • Allows the instructor to see which learners are participating
  12. Which of the following is an advantage of using the open questioning technique?

    • It allows the questioning period to proceed quickly and effectively.
    • It allows qui ck assessment of learner knowledge in a virtual environment.
    • It creates opportunities for learners to contribute to the discussion.
    • It provides an opportunity for the first learner to respond, to direct the discussion.
  13. When delivering lecture in a virtual classroom environment, an instructor should:

    • Use markup tools (e.g. highlighter) to guide the learners focus.
    • Record as much as possible ahead of time to avoid misspeaking.
    • Use open-ended questions to facilitate discussion.
    • Only use live video as a backup plan due to bandwidth restrictions.
  14. An instructor notices that the course participants are sluggish, engaging in side conversations and appear somewhat distracted. Which of the following should the instructor do to reengage the learners? (Select TWO).

    • The instructor should give a quiz to see if the learners retained information so far.
    • The instructor should use an energizing activity as a redirector.
    • The instructor should tell the learners why it is important to pay attention at all times
    • The instructor should give the participants a break.
    • The instructor should report their behavior to management
  15. Which of the following would an instructor do with a new class to get the learners involved?

    • Have the learners introduce themselves.
    • Lecture on the topic and then ask questions about the lecture.
    • Have the learners stand around and talk to each other.
    • Give a survey to assess each learner’s knowledge.
  16. When an instructor is trying to gather information from learners about a subject, which of the following question types can be asked?

    • Closed-ended
    • Open-ended
    • Clarifying
    • True/false
  17. An instructor wants to quickly evaluate learner knowledge after an exercise. Which of the following methods would BEST achieve this?

    • Give a written exam on the topic.
    • Have the learners perform an additional exercise on the topic
    • Ask the learners random questions about the topic.
    • Have the learners engage in a group discussion of the topic.
  18. Which of the following is an essential technique for holding a learner’s attention?

    • Providing a model for professional and interpersonal behavior
    • Using humorous stories to interest learners in the course content
    • Asking open-ended questions and allowing sufficient time for learners to elaborate on their responses
    • Using eye contact to engage learners when making an oral presentation
  19. After teaching a very long block of instruction before lunch, the instructor wants to check how well the learners have learned the material. Which of the following methods is the BEST to accomplish this goal?

    • Have the learners answer review questions about the block of instruction
    • Have each learner recite what was said during the block of instruction
    • Give the learners home work that night and go over it the next day
    • Put the learners in groups to discuss the instruction that was taught.
  20. An instructor completed the required content of a technical course early. The instructor decided to fill the time by writing tasks on the board and assigning them to individual students. A timeline was provided for the overall task completion and all students were expected to apply their new knowledge to the task assigned. The instructor then proceeded to work on plans for the next course in this situation, which of the following statements about the appropriateness of the activity is true?

    • It was appropriate because use of the exercises covered the gap in the timing of the course.
    • It was appropriate because the students were given a frame of reference upon which to apply what they learned.
    • It was appropriate because the students were given a frame of reference upon which to apply what they learned.
    • It was inappropriate because it placed a heavy burden on students to successfully complete the exercise.
    • It was inappropriate because it did not offer students a stated learning result applicable to their experience