During the process of testing a theory of several probable causes to a problem, which should be tested first?

Last Updated on February 16, 2019 by InfraExam

the easiest and most obvious
those the customer believes to be the most important
the most complex and difficult to diagnose
those chosen by random selection

Explanation:

Even though the customer may think that there is a major problem, start with the obvious issues before moving to more complex diagnoses.

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