Last Updated on March 29, 2016 by InfraExam

IT Essentials – ITE Chapter 5 Exam Answers v6.0 2018 2019

Cisco ITE v6.0 latest or IT Essentials v6.0 Chapter 5 Exam Answers PC hardware and software (ITE Version 6.00) collection year 2017, 2018 and 2019 Full 100%. IT Essentials has been know as ITE v6. The following are the questions exam answers. Guarantee Passed. ITE v6.0 Chapter 5 exam answers has some new update from the old version 5. You can review all Chapter 5 Exam Answers. You will get passed scored 100% with this version 6.0. Good Luck for ITE v6.0 Exam!

PRESSEXAM.COM is helping you to collect Cisco IT Essentials Chapter 5 Exam Answers v6 2018 & 2019 or ITE Chapter 5 Exam to show you on this page. ITE Chapter 5 Exam are almost 25 questions. While you take exam online with Cisco, you will meet 25 questions with duration 1 hours to 2 hours depend on your instructor activate. To pass ITE v6 Chapter 5 Exam, you should review all these question. We provide you accurate answer 100%.

  1. What are two functions of an operating system? (Choose two.)

    • controlling hardware access
    • managing applications
    • text processing
    • flow chart editing
    • program compilation
    • web browsing
    • controlling the BIOS

      Controlling hardware access and managing applications are functions of an operating system. Text processing, flow chart editing, program compilation, and web browsing are functions of applications.

  2. Which two methods should a technician use to update a device driver? (Choose two.)

    • Insert the operating system installation media and load the driver from there.
    • Use the media that came with the device.
    • Buy another operating system license.
    • Download the driver from the website of the manufacturer.

      The two methods to install the driver manually are to use the media that came with the device or to download the driver from the website of the manufacturer.

    • Perform a firmware update.
  3. What is the term for the ability of a computer to run multiple applications at the same time?

    • multiuser
    • multitasking
    • multimedia
    • multiprocessing
  4. What is provided by an operating system that has multiprocessing capability?

    • support for two or more processors
    • support for two or more users
    • the capability to run multiple applications at the same time
    • the ability to run different parts of a program at the same time

      An operating system that has multiprocessing capability can support two or more CPUs.

  5. What is used by an operating system to communicate with hardware components?

    • device driver
    • BIOS
    • CMOS
    • Application Program Interface

      Operating systems use device drivers to communicate directly with hardware components.

  6. Which application interface is comprised of multiple APIs that support multimedia tasks in Windows operating systems?

    • DirectX
    • Java
    • Windows API
    • OpenGL

      DirectX is a collection of APIs used by Windows operating systems to support various multimedia tasks.

  7. Which version of Windows introduced the Metro user interface, which can be used on desktops, laptops, mobile phones, and tablets?

    • Windows XP
    • Windows Vista
    • Windows 7
    • Windows 8

      Windows 8 introduced the Metro user that users could use touchscreens that are commonly found on mobile devices. The Windows 8.1 version helped with users who did not have a touchscreen.

  8. Where can a technician look to determine if specific computer hardware or software has been tested to work with Windows 7?

    • Microsoft Compatibility Center
    • Microsoft Knowledge Base
    • Windows 7 manual
    • Windows Easy Transfer
  9. What is critical to consider when determining the version of Windows to install on a desktop computer?

    • version of Microsoft Office installed
    • type of monitor installed
    • off-the-shelf applications installed
    • customized applications installed

      Upgrade Advisor is a utility that can be obtained from Microsoft that will scan the system prior to the upgrade and notify the user of any incompatibilities in the hardware platform and existing programs. The report generated by the Upgrade Advisor utility not only points out the incompatibilities but also proposes possible resolutions to the problems identified.

  10. A user downloads and uses the Windows 7 Upgrade Advisor to generate a report on a PC that is being considered for an operating system upgrade. What information would the report contain?

    • recommended changes to hardware
    • recommended changes to file systems
    • recommended changes to user permissions
    • recommended changes to directory structures

      Upgrade Advisor is a utility that can be obtained from Microsoft that will scan the system prior to the upgrade and notify the user of any incompatibilities in the hardware platform and existing programs. The report generated by the Upgrade Advisor utility not only points out the incompatibilities but also proposes possible resolutions to the problems identified.

  11. What are two features of the active partition of a hard drive that is using MBR? (Choose two.)

    • The active partition must be a primary partition.
    • Up to four primary partitions can be marked as active.
    • An active partition must be assigned C: as the drive letter.
    • The operating system uses the active partition to boot the system.
    • The active partition may include the manufacturer recovery partition.

      Under the MBR partition scheme standard, up to four partitions can be primary partitions, but only one of them can be marked as active. Even though the C: drive is normally the active partition, a computer could have another drive letter (partition) marked as active. The recovery partition is never used in normal operations as an active partition, but is used when no other means is possible to recover the operating system to the original configuration.

  12. A computer with the Windows 7 operating system fails to boot when the system is powered on. The technician suspects that the operating system has been attacked by a virus that rendered the system inoperable. What measure could be taken to restore system functionality?

    • Use a differential backup to restore the system.
    • Use an incremental backup to restore the system.
    • Use a system image that was created prior to the failure to restore the system.
    • Run chkdsk on the affected drive to restore system files to their post-installation state.

      The best way to restore an operating system that has been corrupted by a virus is to use a prior system image to conduct the restore. CHKDSK is a Disk Error-Checking tool in Windows 7. It is useful in troubleshooting errors caused by corruption of the physical disk surface and can also be used to check the integrity of various files and folders within the operating system. In order to use differential and incremental backups to restore the system you would also require the last full backup as well.

  13. What is the purpose of a recovery partition?

    • to provide a copy of the C: partition and data from the last backup in case of failure
    • to provide a backup copy of the BIOS
    • to return the system to an earlier state to recover from a failed update
    • to restore the computer to the factory state without deleting user files
    • to restore the computer to its factory state

      The recovery partition is often a hidden partition accessible from BIOS Setup or through the use of a particular keystroke. The recovery partition is used to restore the computer to its factory state. However, all user data and applications installed after the computer was purchased are not restored.

  14. What Windows 8 tool allows the computer to be rolled back to its factory state without losing any user files?

    • recovery partition
    • System Restore
    • Refresh your PC
    • BIOS backup

      The Refresh your PC tool is available on Windows 8 and higher operating systems. It restores the computer to its factory state without deleting user files. The recovery partition tool does not preserve user data, but does return the computer to a factory state. The System Restore utility restores the computer to a previous time without affecting user data. BIOS backup is available with some computers but does not affect the state of the system partition.

  15. A Windows 8 computer locks up with a stop error during startup and then automatically reboots. The automatic restart setting is making it difficult to see any error messages. What can be done so that the error messages can be viewed?

    • Use the System Recovery options to restart the operating system.
    • Use the Command Prompt option to research the stop error messages.
    • View the error messages and recover the system using the System Image Recovery tool.
    • Access the Advanced Startup options menu before the OS loads to disable the auto restart function.

      The error messages are difficult to read so the best solution is to first try to disable the auto restart function by accessing the Advanced Startup menu before the OS loads. Then the error messages can be read and further action taken to resolve the rebooting problem.

  16. A user installs a new video driver on a computer that was working properly. After the new driver is installed and the computer is restarted, the computer fails to boot. How can the user quickly return the computer to a working state?

    • Restart the PC with the Windows System Recovery disc and use the Startup Repair utility.
    • Press F8 while the computer is booting and choose the Last Known Good Configuration option.
    • Boot the system with the original Windows installation media and choose the Repair Your Computer option.
    • Press F8 while the computer is booting and choose the Start Windows Normally option.

      Pressing F8 while booting a Windows PC will present a set of advanced startup options, including Safe Mode and Last Known Good Configuration. Last Known Good Configuration boots the system using the drivers and settings that were present the last time the system was successfully booted, and can be used to quickly restore a system that has stopped working. It’s important to remember that Last Known Good Configuration will only work immediately after a failure. If the system boots successfully to Windows, it will overwrite the Last Known Good Configuration info and it will no longer be useful in recovering the system.

  17. Where are the settings that are chosen during the installation process stored?

    • in the recovery partition
    • in BIOS
    • in flash memory
    • in the Registry

      The Registry contains all settings chosen from Control Panels, file associations, system policies, applications installed, and application license keys.

  18. Why is it important to register a DLL file in Windows?

    • so that any program needing to use that specific program code can locate the file
    • so that the operating system can be restored
    • so that the computer can be restored to factory settings
    • so that copyright laws are not violated when computer images are made

      A dynamic link library (DLL) contains program code that a number of applications may need to access in order to run. In order for programs to find the DLLs that they require, the DLLs must be registered. To create a registry entry for a DLL that failed to register when it was installed, use the regsvr32 Windows command.

  19. A Windows 8.1 system is unable to boot properly. What is the procedure to boot this system into Safe Mode?

    • From the command prompt run the shutdown -r -s command.
    • Run the MSCONFIG utility and choose the option Selective Startup.
    • Reboot the system and press Del or F2 depending on the system.
    • Reboot the system, press and hold F8 until a menu is displayed, and then choose Safe Mode.

      Safe Mode can be used to bypass failed drivers and other startup issues. To access Safe Mode, reboot the system and press the F8 key just before the operating system begins to load. Several advanced startup options will be displayed, including safe mode.

  20. A technician has installed a new video driver on a Windows 8.1 computer and now the monitor shows distorted images. The technician needs to install a different video driver that is available on a network server. What startup mode should the technician use to access the driver on the network?

    • Safe Mode
    • Safe Mode with Networking
    • Debugging Mode
    • Safe mode with Command Prompt

      There are several different types of advanced startup options, including three options for starting in Safe Mode. Safe Mode starts Windows with a very limited set of drivers and bypasses many startup options. Safe Mode with Networking is similar to Safe Mode, but includes the drivers necessary for the system to connect to the network. Safe Mode with Command Prompt starts the system and launches a command line interface that can be used to enter commands manually.

  21. A technician is considering implementing RAID 5 before installing Windows. Which technology does RAID 5 use?

    • spanning
    • mirroring
    • striping with parity
    • lazy write

      RAID 5 requires a minimum of three disks to implement. A RAID 5 volume uses parity for each stripe in order to provide fault tolerance in case of one disk failure.

  22. What is a characteristic of a spanned volume?

    • Data is stored across two or more disks for faster read and write access.
    • Data is seen as one volume, but is stored across two or more disks.
    • A copy of one disk is placed on another disk for fault tolerance.
    • Data is striped across a total of three or more disks, but one disk is used for parity in order to provide fault tolerance.

      A spanned volume requires at least two drives. The combined drives are seen as one volume with one drive letter. When one drive is filled, data is then written to another drive in the volume until it is full.

  23. Which Windows tool is used to determine if a dynamic disk is corrupted?

    • Disk Management
    • Device Manager
    • Microsoft System Preparation
    • Bootmgr

      The Disk Management tool is used to view and manage disks. A normal disk should show a status of Online. A disk with a status of Offline or Unreadable may be corrupted.

  24. A user has upgraded a PC to Windows 7 but still needs to use an application that is created for the earlier version of Windows. Which mode of operation within Windows 7 can be used to run the application?

    • real mode
    • protected mode
    • virtual mode
    • compatibility mode
    • multiuser mode

      Compatibility mode is used to emulate the environment of an earlier operating system. This allows applications that are not compatible with current operating systems to still be run.

  25. Within which folder would a user of 64-bit Windows 8 find 32-bit programs?

    • C:\Program Files
    • C:\Program Files (x86)
    • C:\Program Files (x64)
    • C:\Program Files (x32)

      Within a 64-bit operating system, the 32-bit programs are installed in the C:\Program Files (x86) folder. The 64-bit applications are installed into the C:\Program Files folder.