MB-210 : Microsoft Dynamics 365 for Sales : Part 02

MB-210 : Microsoft Dynamics 365 for Sales : Part 02

1. DRAG DROP

   You are a Dynamics 365 for Sales administrator.

   You need to implement Versium Predict with custom views.

   Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

   

   

2. A company plans to close early on the last day of the month for an employee celebration.

   You need to configure Dynamics 365 to prevent scheduling of sales support resources for that day.

   Which feature should you use?

   • Events
   • Business closure
   • Fiscal calendar
   • Time off request

3. DRAG DROP

   You use opportunities with business process flows in Dynamics 365.

   You do not have insight into the amount of time spent per process and when the last stage became active.

   You need to create views and charts that give you this insight and that allow you to track by the owner of the opportunity.

   Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

   

   

4. An organization uses sales dashboards in Dynamics 365.

   You need to configure a single dashboard that includes the following data:

   – both complex key performance indicators that are derived from external data and custom visuals
   – real-time data on sales performance that is based on Dynamics 365 data

   Which three actions should you perform? Each correct answer presents part of the solution.

   NOTE: Each correct selection is worth one point.

   • Add the external data as virtual entities in Dynamics 365 and use it for the dashboard visualizations.
   • Create all visuals in a Microsoft Power BI dashboard. Embed the dashboard in Dynamics 365.
   • Create tiles and a dashboard in Microsoft Power BI.
   • Create charts with required data in Dynamics 365.
   • Combine Microsoft Power BI and standard charts on a standard dashboard in Dynamics 365.

5. HOTSPOT

   You run an Account Overview report for Fourth Coffee. The following results are displayed.

   

   Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.

   NOTE: Each correct selection is worth one point.

   

   

6. You are an administrator for Dynamics 365 for Sales.

   You need to ensure that a user can install and configure the Social Selling Assistant.

   Which two actions should you perform? Each correct answer presents part of the solution.

   NOTE: Each correct selection is worth one point.

   • Grant the user the sales manager role
   • Assign the user a license for Microsoft Dynamics 365 (online) or Microsoft Social Engagement
   • Assign the user a license for both Microsoft Dynamics 365 (online) and Microsoft Social Engagement
   • Grant the user the system administrator or system customizer role

7. A company uses Dynamics 365 for Sales. The company has not made changes to any of the default security roles.

   You need to ensure that users can assign salespeople to sales territories.

   Which security role can you use?

   • Delegate
   • Sales Person
   • Sales Manager
   • System Customizer

8. HOTSPOT

   A company uses Dynamics 365 for Sales.

   You need to reduce the number of pre-sales support days that are available based on the days the company is closed for public holidays.

   How should you configure the schedule? To answer, select the appropriate options in the answer area.

   NOTE: Each correct selection is worth one point.

   

   

9. A company uses Dynamics 365 for Sales to analyze their competitive wins and losses data.

   Sales staff close lost opportunities and enter the Actual Revenue, Closed Date, Competitor, and the reason for the loss.

   You need to create a dashboard that provides information related to the last 30 days of opportunities closed as lost.

   Which entity should you use?

   • Opportunity Close
   • Opportunity
   • Competitor
   • Opportunity Line

10. An organization uses Dynamics 365 for Sales.

    You need to create a quote template in Microsoft Word for use in the organization.

    What should you do?

    • Create a flow
    • Enable dynamic content in Microsoft Word
    • Enable the Developer tab in Microsoft Word
    • Enable VBA in Microsoft Word

11. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

    A company plans to move their headquarters from the United States to Europe.

    You need to round all currency values to four decimal places and display the correct currency symbol.

    Solution: Add a new currency and configure the currency precision and symbol.

    Does the solution meet the goal?

    • Yes
    • No

12. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

    You use business process flows for all Dynamics 365 opportunities.

    Some opportunities are closed before business process flow durations are calculated.

    You need to ensure that business process flow duration values are calculated.

    Solution: When closing an opportunity, use the Close as Won dialog.

    Does the solution meet the goal?

    • Yes
    • No

13. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

    You use business process flows for all Dynamics 365 opportunities.

    Some opportunities are closed before business process flow durations are calculated.

    You need to ensure that business process flow duration values are calculated.

    Solution: On the last stage of the business process flow, select Finish.

    Does the solution meet the goal?

    • Yes
    • No

14. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

    You use business process flows for all Dynamics 365 opportunities.

    Some opportunities are closed before business process flow durations are calculated.

    You need to ensure that business process flow duration values are calculated.

    Solution: Change the opportunity to an inactive state.

    Does the solution meet the goal?

    • Yes
    • No

15. A company uses Dynamics 365 for Sales. The company has not made changes to any of the default security roles.

    You need to ensure that users can assign salespeople to sales territories.

    Which security role can you use?

    • Marketing Professional
    • Sales Person
    • Delegate
    • CEO – Business Manager

16. You work for a company using Dynamics 365 for Sales.

    When customers call the company, they must provide their quote number. Customers report that quote numbers are too long.

    You need to shorten quote numbers to the minimum possible length.

    What should you do?

    • Reduce the auto number prefix to one character
    • Reduce the auto number prefix to two characters
    • Reduce the suffix length to four characters
    • Ensure that the prefix setting is read-only

17. HOTSPOT

    You are a Dynamics 365 for Sales administrator.
    You create the following flow.

    

    Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
     

    NOTE: Each correct selection is worth one point.

    

    

18. HOTSPOT

    You have a dashboard that shows the number of completed calls and cancelled calls in a chart. Sales Representatives mark completed calls by using one of the following values: Wrong Number, Left Message, or Connected.

    You need to update the dashboard to display wrong phone numbers.

    How should you make the modification? To answer, select the appropriate options in the answer area.

    NOTE: Each correct selection is worth one point.

    

    

19. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

    You are a Dynamics 365 Sales system administrator.

    The sales team wants to use automated conversation starters.

    You need to ensure that the controls are available to developers.

    Solution: Create a subscription to Microsoft Relationship Sales and enable JavaScript and pop-up blockers.

    Does the solution meet the goal?

    • Yes
    • No

20. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

    You are a Dynamics 365 Sales system administrator.

    The sales team wants to use automated conversation starters.

    You need to ensure that the controls are available to developers.

    Solution: Create a subscription to Microsoft Relationship Sales, enable JavaScript, and disable pop-up blockers.

    Does the solution meet the goal?

    • Yes
    • No