MS-900 : Microsoft 365 Fundamentals : Part 12

MS-900 : Microsoft 365 Fundamentals : Part 12

1. You are the Office 365 administrator for a company.

   You encounter a problem in your tenant. You launch the Microsoft 365 admin center and select Create a new service request.

   You need to get help resolving your problem through the admin center.

   Which three actions can you perform from the admin center? Each correct answer presents a complete solution.

   NOTE: Each correct selection is worth one point.

   • Receive a Microsoft technical support phone number to speak with a Microsoft support technician.
   • Request a Microsoft service technician to contact you by using email.
   • Use the query text box to type information about your problem and receive links to help documentation.
   • Schedule a time for a Microsoft service technician to call you.
   • Chat with a live Microsoft service engineer.

2. HOTSPOT

   An organization migrates to Microsoft 365. The company has an on-premises infrastructure that includes Exchange Server and Active Directory Domain Services. Client devices run Windows 7.

   You need to determine which products require the purchase of Microsoft 365 licenses for new employees.

   Which product licenses should the company purchase? To answer, select the appropriate options in the answer area.

   NOTE: Each correct selection is worth one point.

   

   

3. DRAG DROP

   You are the Microsoft 365 administrator for a company.

   Which release types are used for each deployment scenario?

   Match each deployment scenario to its appropriate release type. To answer, drag the appropriate deployment scenarios to the correct release types. Each deployment scenario may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

   NOTE: Each correct selection is worth one point.

   

   

4. You are the Microsoft 365 administrator for a company.

   Which two admin roles can purchase more licenses? Each correct answer presents a complete solution.

   NOTE: Each correct selection is worth one point.

   • service administrator
   • user management administrator
   • global administrator
   • billing administrator

5. A company plans to purchase Microsoft 365 Enterprise licenses.

   Which two options can you use? Each correct answer presents a complete solution.

   NOTE: Each correct selection is worth one point.

   • through a Cloud Solution Provider (CSP)
   • from the Microsoft website using a corporate credit card
   • from the Microsoft retail store
   • with an Enterprise Agreement (EA) subscription from Microsoft

6. DRAG DROP

   You are the Microsoft 365 administrator for a company.

   You identify the following requirements:

   

   You need to purchase Office 365 subscription based on the requirements for each department.

   Which type of subscription should you use for each department? To answer, drag the appropriate license types to the correct departments. Each license type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

   NOTE: Each correct selection is worth one point.

   

   

7. DRAG DROP

   You administer a Microsoft 365 tenant.

   You need to be able to quickly identify the status of each by its icon.

   Which service status is associated with each icon? To answer, drag the appropriate service status to the correct targets. Each service status may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

   NOTE: Each correct selection is worth one point.

   

   

8. DRAG DROP

   A company is evaluating the licenses that are available in Microsoft 365.

   The company needs to minimize licensing costs.

   Match each license to its requirement. To answer, drag the appropriate license from the column on the left to its requirement on the right. Each license may be used once, more than once, or not at all.

   NOTE: Each correct match is worth one point.

   

   

9. A company deploys Microsoft 365.

   You must implement conditional access to restrict access to administrative accounts when users authenticate from specific locations.

   You need to select the lowest cost license that meets the requirement.

   Which license should you choose?

   • Azure Active Directory Premium P1
   • Azure Active Directory Premium P2
   • Azure Active Directory Free
   • Azure Active Directory B2B
   Explanation: 
   Conditional access policies require an Azure AD Premium P1 license.

10. Your company plans to purchase a Microsoft 365 subscription.

    The company requires intranet and team sites.

    You need to select a Microsoft 365 subscription that provides the required features.

    Which two subscriptions can you use? Each correct answer presents a complete solution.

    NOTE: Each correct selection is worth one point.

    • Office 365 Home
    • Office 365 Business Premium
    • Office 365 Business
    • Office 365 Business Essentials

11. You use Microsoft Business Products.

    When you try to create a support request, you receive the following message:

    You don't have permission to access this page or perform this action.

    You need to determine the cause of the error message.

    What is the cause?

    • Your password is expired
    • Your account is disabled
    • Your company does not have Premier support
    • Your account is not a member of the global admin role

12. HOTSPOT

    For each of the following statements, select Yes if the statement is true. Otherwise, select No.

    NOTE: Each correct selection is worth one point.

    

    

13. HOTSPOT

    For each of the following statements, select Yes if the statement is true. Otherwise, select No.

    NOTE: Each correct selection is worth one point.

    

    

14. A company experiences a Microsoft 365 outage that affects an entire region.

    You check the Service Health Dashboard and observe that the service is healthy.

    After the incident is resolved, you need to find information in Service Health Dashboard that describes what happened during the outage.

    What should you use?

    • Message Center
    • incident closure summary
    • Post-Incident Review (PIR)
    • service request

15. HOTSPOT

    You are the Microsoft 365 administrator for a company.

    Which option should you select on the Microsoft 365 Roadmap page to display all general availability features for SharePoint Online?

    

    

16. DRAG DROP

    Your company uses Microsoft 365 with a business support plan.

    You need to identify Service Level Agreements (SLAs) from Microsoft for the support plan.

    What response can you expect for each event type? To answer, drag the appropriate responses to the correct event types. Each response may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

    NOTE: Each correct selection is worth one point.

    

    

17. A company is a Microsoft 365 reseller. The company does not provide managed services or direct customer support.

    You need to provide licenses for customers and earn commissions for each license sold.

    What should you do?

    • Buy licenses for customers by using the Microsoft admin portal.
    • Sign up as a Cloud Solution Provider direct reseller.
    • Sign up as a Cloud Solution Provider indirect reseller.
    • Buy licenses for customers from a Microsoft Authorized distributor.

18. A company has a Microsoft 365 subscription and a Microsoft Azure support plan.

    You need to implement only Azure services for which Microsoft provides technical support.

    Which two types of services and features can you implement? Each correct answer presents part of the solution.

    NOTE: Each correct selection is worth one point.

    • general availability
    • targeted release
    • public preview
    • private preview

19. A company that has 50 employees plans to purchase a Microsoft 365 Business subscription.

    Which two payment methods are available? Each correct answer presents a complete solution.

    NOTE: Each correct selection is worth one point.

    • PayPal
    • automatic bank transfer
    • Enterprise Agreement
    • credit card or debit card

20. A small advertising company has 250 employees.

    You need to migrate all users to Microsoft 365 and meet the following requirements:

    – Provide a user-centric licensing solution for all users.
    – Manage devices from a single location.
    – Minimize licensing costs.

    Which licensing model should you use?

    • Microsoft 365 Business
    • Microsoft 365 Education
    • Microsoft 365 Enterprise E3
    • Microsoft 365 Enterprise E5