PgMP : Program Management Professional : Part 08

  1. Josh is the program manager for his organization and he’s leading the analysis for a new program that may be initiated by his company. The analysis is a focus on the return on investment for new software that may be created if the program is initiated. What type of a document is Josh likely creating for his company?

    • Business case
    • Program charter
    • Program scope statement
    • Statement of work
  2. You are the program manager of the MQQ Program. Your program will use equipment and materials that are new to your industry. You have some concerns that there will be delays and waste by your program team because they’ve not worked with these materials or tools before. You elect to send the resources that will work the most with these tools through training. The cost of the training in this instance is known as which one of the following?

    • Indirect costs
    • Cost of doing business
    • Direct costs
    • Cost of conformance quality
  3. Over the life of your program you’ve received many change request forms. Some of the change requests have been approved and some have been declined. Where should you record all change requests and their status?

    • Change register
    • Integrated change control
    • Program Management Information System
    • Change log
  4. What project management term would you associated with a predetermined budget you’re your program?

    • Program governance
    • Constraint
    • Cost baseline
    • Assumption
  5. You are the program manager for your organization and working to create the program statement of work for approval by the program director. All of the following information is defined in the program statement of work except for which one?

    • Program requirements for resource competency levels
    • Structure of the program management team
    • Metrics and qualifications for program acceptance
    • Location of the program work
  6. You are the program manager for your organization. A new program is about to initiated and Marcy, your assistant, asks you about the themes that all new programs must map to. All of the following are themes that you can discuss with Marcy except for which one is not a program theme?

    • Stakeholder management
    • Requirements analysis
    • Benefits management
    • Program governance
  7. Part of program management is to understand how the communication model works in a program. The program manager must be able to effectively communicate with the program team and stakeholders. What component of the communication model is responsible for carrying the message?

    • Medium
    • Sender
    • Decoder
    • Encoder
  8. You are the program manager for your organization and are planning the composition of the project team. In your organization resources are used from throughout the company and may serve on more than one project. While you, the program manager, will have most of the authority on the program you want the project managers to have authority over the project decisions. What type of an organizational structure does your organization have?

    • Strong Matrix
    • Functional
    • Weak Matrix
    • Projectized
  9. You are the program manager for your organization and your team has reported on a new issue among your program stakeholders. You want to address this issue as soon as possible, but it will need to be studied and reviewed. You recommend that Shirley, one of your program team members, study the issue and present a few solutions in a week’s time. What else should you do with the issue?

    • Determine the time and cost of researching the issue for resolution.
    • Record the issue in the issue log.
    • Document the issue in the lessons learned.
    • Communicate with the stakeholders that you are addressing the issue.
  10. Performing quality assurance in a program can result in which one of the following?

    • Quality control execution
    • Scope fulfillment
    • Quality management plan
    • Change requests
  11. You are the program manager for your organization. This program will last for two years and has eight projects. The cost of your program is $4 million and there are some risk concerns that may affect the overall cost of the program. Management is concerned with how long it will take the program to reach the management horizon. What is management horizon also known as?

    • Payback period
    • Cost performance index
    • Cost-to-benefits ratio
    • Return on investment
  12. Hal is the program manager for his organization. He would like your organization to provide his program with 4 tons of pea gravel for a construction project in his program. Hal send you a statement of work and an IFB. What document should you provide to Hal?

    • Invoice
    • Proposal
    • Bid
    • Quote
  13. You are the project manager of a construction project. You have to close a phase of the project. Which is the only technique (or tool) available in the Close Project or Phase process?

    • Change control meetings
    • Project management information system
    • Expert judgment
    • Observations
  14. You are the program manager of the NQA Program. In this program you’re planning which contract types you’ll allow into the program and which ones you will not. One contract type you won’t accept is the cost plus percentage of cost contract. Which of the following is a valid reason you would not allow this contract type into your program?

    • The contract type requires the vendor to provide a fee for the time invested and the materials used.
    • The contract type allows the vendor to change the price of the work he’s completed.
    • The contract type allows is the most dangerous for the buyer.
    • The contract type requires the vendor to provide a fixed price for the work.
  15. Alice is the project manager of the NHQ Project and is entering the project’s closing processes. The project, she has managed, has been for another organization in a contractual relationship. Her organization requires Alice to complete performance reviews of the project team, review the deliverables with the project customer, and to obtain formal signoff of the project deliverables. There may be other conditions and activities that Alice likely will need to do in this final project phase. Where can Alice check regarding this project?

    • Project Integration Plan
    • Project Contract
    • Project Quality Control procedures
    • Project Communications Management Plan
  16. Your program has just been chartered during the program initiation process. Your program also needs to create three program statements. Which program statement defines how your program will manage tradeoffs, competing objectives, and program and organization decisions?

    • Value
    • Vision
    • Scope
    • Mission
  17. Which of the following is not a phase of program life cycle?

    • Program Initiation
    • Program Closure
    • Program Setup
    • Program Planning
    • Delivery of Program Benefits
    • Pre-program Preparation
  18. You are the program manager for your organization and are coaching Bonnie, a project manager, who would like to be a program manager wants to know what a program is. Which one of the following statements best defines what a program is for Bonnie?

    • A program is a collection of projects that work together to create one deliverable for the organization
    • A program is a collection of projects managed to gain benefits for the organization; the organization could not realize the benefits of the project if they were managed independently.
    • A program is a uniform set of goals that are too large to be managed as one independent project so the project is subdivided into multiple objectives led by multiple project managers and orchestrated by one program manager.
    • A program is a large collection of projects lead by a single project manager.
  19. What duration compression technique typically adds risk when it’s used during a program?

    • Lead time generation
    • Fast tracking
    • Resource leveling heuristics
    • Crashing
  20. Tom is the program manager for his organization. He has to balance the resources he’ll be using in the program with the demand for operations to use the same resources. What program document can Tom reference to determine the availability of certain program resources, such as application developers, engineers, and technical writers?

    • Staffing management plan
    • Resource calendar
    • Functional management plan
    • The resource pool description