Last Updated on February 17, 2019 by InfraExam
When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue?
- Roll back the driver.
- Restart both the computer and the printer.
- Scan the downloaded driver file with a virus scanner.
- Upload the correct driver to the printer.
You can use the Roll Back Driver feature to revert back to the previously installed driver if an updated driver does not work properly. A printer driver is a software piece installed on a computer to communicate with the printer.