Last Updated on February 17, 2019 by InfraExam
When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue?
- Roll back the driver.
- Restart both the computer and the printer.
- Scan the downloaded driver file with a virus scanner.
- Upload the correct driver to the printer.
Explanation:
You can use the Roll Back Driver feature to revert back to the previously installed driver if an updated driver does not work properly. A printer driver is a software piece installed on a computer to communicate with the printer.