Which two actions should a technician take if illegal content, such as child pornography, is discovered on the hard drive of a customer computer? (Choose two.)

Last Updated on February 21, 2021 by Admin

Which two actions should a technician take if illegal content, such as child pornography, is discovered on the hard drive of a customer computer? (Choose two.)

  • Confront the customer immediately.
  • Remove and destroy the hard drive.
  • Contact a first responder.
  • Shut down the computer until authorities arrive.
  • Document as much information as possible.
    Explanation:

    If illegal content is found, begin documentation to build a chain of custody and contact a first responder immediately.

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