A user got a Bluetooth headset as a gift but cannot make it work with a smartphone. The user visits the service desk for help. What are two things that…
A new printer has just been installed deep in a mine. When test pages are printed, the paper constantly jams. What should the technician do to resolve the issue? Move…
A manager is complaining about the following printer issue: The ink printer is printing blank pages. What are two possible causes of this issue? (Choose two.) The print head is…
A librarian is complaining about the following printer issue: My impact printer produces faded or light characters. What are two possible causes of this issue? (Choose two.) The ribbon may…
A technician is complaining about the following printer issue: The toner is not fusing to the paper. What are two possible causes of this issue? (Choose two.) The toner cartridge…
A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output…
What would cause an inkjet printer to fail to print any pages? The printer software is set to toner save. The printer ribbon is worn out. The ink cartridge is…
What corrective action should be taken if a printer is printing faded images? secure loose printer cables update the print driver clean the printer replace the toner cartridge Explanation: If…
What corrective action would a technician take in response to a print spooler error? reboot the printer restart the print spooler update the printer driver clean the printer Explanation: Print…
What mechanism is used in a laser printer to permanently fuse the toner to the paper? heat electrical charge pressure light Explanation: Heat is used during the fusing process in…
What type of connection would be used to connect a printer directly to the network? Ethernet serial USB Firewire Explanation: To connect a printer directly to the network an Ethernet…
Which statement describes a printer driver? It is the interface in Windows that identifies a unique printer attached to the workstation. It is cache inside a printer that stores documents…
A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process? The printer needs…
The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this…
In Windows 8, what must be configured to enable one user to share a USB-connected printer with another user on the same network? Windows firewall Windows Defender IEEE 802.11 File…
How can the life of a thermal printer be extended? Clean the heating element regularly with isopropyl alcohol. Clean the inside of the printer with a vacuum cleaner with a…
Which action supports an effective printer preventive maintenance program? Reset the printer page counters if available. Replace laser printer toner at set predetermined time intervals. Clean inkjet print heads when…
A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just…
After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying? verifying the…
What is a characteristic of global and per-document options in print settings? Per-document options override global options. Global options take precedence over per-document options. It is not possible to configure…