What is required in order to connect a Wi-Fi enabled laptop to a WPA secured wireless network? a security encryption key a MAC address a username and password an updated…
What is the first step a technician should take when preparing to work on the inside of a computer? Remove the power supply. Disconnect the computer from power. Disconnect the…
A technician is troubleshooting a computer security issue. The computer was compromised by an attacker as a result of the user having a weak password. Which action should the technician…
Which question would be an example of an open-ended question that a technician might ask when troubleshooting a security issue? Is your security software up to date? Have you scanned…
A technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What is the best administrative tool to…
A computer can successfully ping outside the local network, but cannot access any World Wide Web services. What is the most probable cause of this problem? Windows Firewall is blocking…
A third-party security firm is performing a security audit of a company and recommends the company utilize the Remote Desktop Protocol. What are two characteristics of the Microsoft Remote Desktop…
A user purchases a new smartphone and is trying to use a high quality Bluetooth headset on the new device. However, the headset is not connected to the smartphone. What…
A user is hiking in a city park. The user wants to make a call home but cannot get a reliable cellular signal. What are two possible causes for the…
A store in a shopping center uses a wireless network to provide internet access for three tablet computers. The authentication to the wireless router has been configured as 128-bit WEP.…
An administrative assistant tries to link a Bluetooth keyboard and mouse to a computer. The keyboard does not work, but the mouse works fine. What are two issues that could…
A technician working on a computer discovers what is suspected to be illegal activity. Which three pieces of information should be immediately documented? (Choose three.) duration of the suspected illegal…
A support desk technician is dealing with an angry customer. Which two approaches should the technician take in dealing with the customer? (Choose two.) Ask socially related questions to direct…
Which two guidelines are appropriate for creating strong passwords? (Choose two.) Use at least eight characters. Include letters, numbers, and symbols. Change the password once each year. Use only upper…
Which two precautions can help prevent social engineering? (Choose two.) Always ask for the ID of unknown persons. Escort all visitors. Keep your password securely under your keyboard. Do not…
Which three items are biometric security devices? (Choose three.) fingerprint reader retina scanner voice recognition smart card key fob password Explanation & Hint: Fingerprint readers, retina scanners, and voice recognition…
On which two occasions is it most likely that a technician will have to perform a clean operating system installation if a backup has not been performed? (Choose two.) A…
Match the scripting language with the script file name extension. (Not all options are used.) .py ==> Python .sh ==> Linux Shell Script .js ==> JavaScript .bat ==> Windows Batch File .vbs ==> (Not…
Match the task to the Windows 10 Control Panel utility. (Not all options are used.) view hidden files ==> File Explorer Options configure PC to use DHCP ==> Network and Sharing Center…
A technician is working on a laptop and GPS is not functioning. What is a possible solution for this situation? Verify that airplane mode is not activated. Ensure that Bluetooth…