When responding to a call from a customer who is experiencing problems with a computer, the technician notices that a number of system files on the computer have been renamed. Which two possible solutions could the technician implement to resolve the problem? (Choose two.)

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When responding to a call from a customer who is experiencing problems with a computer, the technician notices that a number of system files on the computer have been renamed.…

Continue ReadingWhen responding to a call from a customer who is experiencing problems with a computer, the technician notices that a number of system files on the computer have been renamed. Which two possible solutions could the technician implement to resolve the problem? (Choose two.)

Which change management process component is concerned with the business processes that are affected by changes?

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Which change management process component is concerned with the business processes that are affected by changes? assessment approval implementation identification Explanation: There are several change management process components that help…

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What are two probable causes of a user unable to access local resources such as file shares or printers on a wired network? (Choose two.)

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What are two probable causes of a user unable to access local resources such as file shares or printers on a wired network? (Choose two.) bad cabling DNS name resolution…

Continue ReadingWhat are two probable causes of a user unable to access local resources such as file shares or printers on a wired network? (Choose two.)

A technician is troubleshooting a server that displays the error message “RAID not found” after a power outage over the weekend. What is a possible cause for this?

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A technician is troubleshooting a server that displays the error message "RAID not found" after a power outage over the weekend. What is a possible cause for this? The BIOS…

Continue ReadingA technician is troubleshooting a server that displays the error message “RAID not found” after a power outage over the weekend. What is a possible cause for this?

A web designer accesses a company Windows 10 computer remotely. The designer often needs to simultaneously open multiple applications, such as a web page editor and a graphics editor. Rather than opening them in multiple windows, the designer opens them in different virtual desktops. What technology is being used by the designer?

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A web designer accesses a company Windows 10 computer remotely. The designer often needs to simultaneously open multiple applications, such as a web page editor and a graphics editor. Rather…

Continue ReadingA web designer accesses a company Windows 10 computer remotely. The designer often needs to simultaneously open multiple applications, such as a web page editor and a graphics editor. Rather than opening them in multiple windows, the designer opens them in different virtual desktops. What technology is being used by the designer?

A company is looking for a next-generation firewall that provides VPN functionality, IDS/IPS functionality, and DoS/DDoS protection. Which device would be best suited for this task?

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A company is looking for a next-generation firewall that provides VPN functionality, IDS/IPS functionality, and DoS/DDoS protection. Which device would be best suited for this task? multipurpose device router endpoint…

Continue ReadingA company is looking for a next-generation firewall that provides VPN functionality, IDS/IPS functionality, and DoS/DDoS protection. Which device would be best suited for this task?

Which component requires a technician to install screws externally through the PC case?

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Which component requires a technician to install screws externally through the PC case? RAM CPU motherboard power supply Explanation: The power supply commonly has four screws that attach from outside…

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Which type of network spans a single building or campus and provides services and applications to people within a common organizational structure?

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Which type of network spans a single building or campus and provides services and applications to people within a common organizational structure? PAN WAN LAN MAN Explanation: A LAN is…

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The current IP configuration of a small company is done manually and is time-consuming. Because of increased network growth, a technician needs a simpler way for IP configuration of workstations. Which service would simplify the workstation IP configuration task?

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The current IP configuration of a small company is done manually and is time-consuming. Because of increased network growth, a technician needs a simpler way for IP configuration of workstations.…

Continue ReadingThe current IP configuration of a small company is done manually and is time-consuming. Because of increased network growth, a technician needs a simpler way for IP configuration of workstations. Which service would simplify the workstation IP configuration task?

A technician is installing a new printer in a cool, damp environment. After the printer cabling is done, and the software and print driver are installed, the printer test page jams. What is the most likely cause of the print failure?

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A technician is installing a new printer in a cool, damp environment. After the printer cabling is done, and the software and print driver are installed, the printer test page…

Continue ReadingA technician is installing a new printer in a cool, damp environment. After the printer cabling is done, and the software and print driver are installed, the printer test page jams. What is the most likely cause of the print failure?

A user chooses the collate option and prints two copies of a three-page document. What is the order in which the pages are printed?

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A user chooses the collate option and prints two copies of a three-page document. What is the order in which the pages are printed? pages 1, 1, 2, 2, 3,…

Continue ReadingA user chooses the collate option and prints two copies of a three-page document. What is the order in which the pages are printed?

What service is available for Windows to provide software print server services to MAC OS clients?

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What service is available for Windows to provide software print server services to MAC OS clients? Bonjour Print Server Print to XPS Apple AirPort Extreme Apple AirPrint Explanation: Bonjour Printer…

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A customer has requested that a PC be built that will support eSATA. Which component should be checked to be sure that this feature is supported?

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A customer has requested that a PC be built that will support eSATA. Which component should be checked to be sure that this feature is supported? CPU chipset hard disk…

Continue ReadingA customer has requested that a PC be built that will support eSATA. Which component should be checked to be sure that this feature is supported?

When a PC is being assembled, what component is connected to the motherboard with a SATA cable?

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When a PC is being assembled, what component is connected to the motherboard with a SATA cable? the optical drive the network interface card the video card the power supply…

Continue ReadingWhen a PC is being assembled, what component is connected to the motherboard with a SATA cable?

How can a user prevent specific applications from accessing a Windows computer over a network?

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How can a user prevent specific applications from accessing a Windows computer over a network? Enable MAC address filtering. Disable automatic IP address assignment. Block specific TCP or UDP ports…

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A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?

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A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated? The computer automatically boots into Safe Mode…

Continue ReadingA technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?

What would happen if a PC that contains a power supply that does not automatically adjust for input voltage is set to 230 volts and attaches to an outlet in the United States?

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What would happen if a PC that contains a power supply that does not automatically adjust for input voltage is set to 230 volts and attaches to an outlet in…

Continue ReadingWhat would happen if a PC that contains a power supply that does not automatically adjust for input voltage is set to 230 volts and attaches to an outlet in the United States?