A device has been assigned the IPv6 address of 2001:0db8:cafe:4500:1000:00d8:0058:00ab/64. Which is the host identifier of the device? 2001:0db8:cafe:4500:1000:00d8:0058:00ab 2001:0db8:cafe:4500 1000:00d8:0058:00ab 00ab Answers Explanation & Hints: The address has a…
Which process failed if a computer cannot access the internet and received an IP address of 169.254.142.5? IP DNS DHCP HTTP Answers Explanation & Hints: When a Windows computer cannot…
When a wireless network in a small office is being set up, which type of IP addressing is typically used on the networked devices? public private network wireless Answers Explanation…
What are the two sizes (minimum and expected maximum) of an Ethernet frame? (Choose two.) 56 bytes 64 bytes 128 bytes 1024 bytes 1518 bytes Answers Explanation & Hints: The…
Which two functions or operations are performed by the MAC sublayer? (Choose two.) It is responsible for Media Access Control. It performs the function of NIC driver software. It adds…
What is done to an IP packet before it is transmitted over the physical medium? It is tagged with information guaranteeing reliable delivery. It is segmented into smaller individual pieces.…
Which type of transmission is used to transmit a single video stream such as a web-based video conference to a select number of users? anycast broadcast multicast unicast Answers Explanation…
An employee reports that the antivirus software cannot obtain updates. The support technician notices that the license for the software has expired. The technician adds a new license to the…
What is a primary benefit of preventive maintenance on a PC? It extends the life of the components. It enhances the troubleshooting processes. It simplifies PC use for the end…
A technician is performing hardware maintenance of PCs at a construction site. What task should the technician perform as part of a preventive maintenance plan? Remove dust from intake fans.…
What is the best way to determine if a CPU fan is spinning properly? Spin the blades of the fan quickly with a finger. Spray compressed air on the fan…
What are three benefits of computer preventive maintenance? (Choose three.) elimination of the need for repairs improvement in data protection extension of the life of components reduction in the number…
In which step of the troubleshooting process would a technician have to do more research on the Internet or within the computer manual in order to solve a problem? Test…
Which two types of data should be backed up before troubleshooting a computer for a customer? (Choose two.) BIOS system file driver files for the hard disk Internet Explorer favorites…
What is the next step after a possible solution is implemented during a troubleshooting process? Test another possible solution. Identify other possible causes for the problem. Document the cause and…
An employee reports that the output of a workstation display is distorted. The technician checks the manufacturer website and downloads the latest version of the video driver. After the video…
What is the purpose of documenting the information that is obtained from the customer in the work order? to keep track of parts that are ordered to use the information…
A helpdesk technician takes a call, "Good morning, this is the helpdesk. My name is Greg. How may I help you today?" The frantic caller states, "My computer will not…
A specific computer has an issue that could not be resolved by the help desk technician. The on-site technician finds that Windows updates have been disabled. The technician re-enables the…
A computer technician performed a number of actions to correct a problem. Some actions did not solve the problem, but eventually a solution was found. What should be documented? everything…