An employee is having connectivity issues. Why might a network technician try to ping the default gateway from the employee laptop?
- to verify that the SVI interface on the switch is configured correctly
- to verify connectivity with the device that provides access to remote networks
- to verify that an IP address was provided by the DHCP server
- to determine if the laptop address is included in the DNS server
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Answers Explanation & Hints: The default gateway is the device that enables communication between devices on the local network and devices on remote networks. If a device is having connectivity issues, one of the first steps a technician might take is to verify that the device can communicate with the default gateway. By pinging the default gateway from the employee laptop, the technician can determine if the issue is related to connectivity with the device that provides access to remote networks. If the ping is successful, then the connectivity issue may be related to other factors such as DNS or DHCP, which can be further investigated. |