In which step of gathering symptoms does the network engineer determine if the problem is at the core, distribution, or access layer of the network?
- Narrow the scope.
- Document the symptoms.
- Gather information.
- Determine the symptoms.
- Determine ownership.
| Answers Explanation & Hints:
In the “narrow the scope” step of gathering symptoms, a network engineer will determine if the network problem is at the core, distribution, or access layer of the network. Once this step is complete and the layer is identified, the network engineer can determine which pieces of equipment are the most likely cause. |