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Place the six stages of the troubleshooting process in the correct order.

ITE v8.0 – IT Essentials ( Version 8.0) – IT Essentials 8 Final Exam 1 – 9 Answers 001
ITE v8.0 – IT Essentials ( Version 8.0) – IT Essentials 8 Final Exam 1 – 9 Answers 001
Explanation & Hint:

  1. Identify the Problem: Determine the exact nature of the issue.
  2. Establish a Theory of Probable Cause: List possible reasons for the problem.
  3. Test the Theory to Determine the Cause: Perform tests to confirm if one of the theories is correct.
  4. Establish a Plan of Action to Resolve the Problem and Implement the Solution: Create a step-by-step plan to fix the issue and then carry out the solution.
  5. Verify Full System Functionality and If Applicable, Implement Preventive Measures: Check if the problem is completely resolved and the system is functioning correctly, then take any preventive measures to avoid the problem in the future.
  6. Document Findings, Actions, and Outcomes: Keep a record of the problem, how it was resolved, and the outcome for future reference.

For more Questions and Answers:

ITE 8 – IT Essentials 8 Final Chapter Ch 1 – 9 Exam Answers Full 100%

ITE 8 – IT Essentials 8 Final Exam – Composite Chapter 1 – 14 Exam Answers Full 100%

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