Explanation & Hint:
- Identify the Problem: Determine the exact nature of the issue.
- Establish a Theory of Probable Cause: List possible reasons for the problem.
- Test the Theory to Determine the Cause: Perform tests to confirm if one of the theories is correct.
- Establish a Plan of Action to Resolve the Problem and Implement the Solution: Create a step-by-step plan to fix the issue and then carry out the solution.
- Verify Full System Functionality and If Applicable, Implement Preventive Measures: Check if the problem is completely resolved and the system is functioning correctly, then take any preventive measures to avoid the problem in the future.
- Document Findings, Actions, and Outcomes: Keep a record of the problem, how it was resolved, and the outcome for future reference.
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