PgMP : Program Management Professional : Part 02

PgMP : Program Management Professional : Part 02

1. You have created a control chart for a repeatable process in your program. You have discovered that the seven most recent measurements are all on the positive side of the mean in your control chart. What is this phenomenon called?

   • Rule of Improvement
   • Mean Improvement
   • Rule of Seven
   • Low-Riding Mean

2. What component of the change management system is responsible for evaluating, testing, and documenting changes created to the project scope?

   • Project Management Information System
   • Integrated Change Control
   • Scope Verification
   • Configuration Management System

3. Donna is the project manager for her organization. She is preparing a plan to manage changes to the project should changes be requested. Her change management plan defines the process for documenting, tracking, and determining if the changes should be approved or declined. What system is considered the parent of the change control system documented in Donna’s plan?

   • Quality Management System
   • Change Control System
   • Project Management Information System
   • Integrated Change Control System

4. You are a program manager for your organization. You have proposed a program to the management that will last four years and will cost $35 million to create. Management has asked to see the program charter and the proposed costs and benefits of the program.

   Management agrees to your program charter and proposed to fund the program in increments at the completion of each milestone. What type of funding does management proposed for this program?

   • Tentative
   • Step funding
   • Milestone approval
   • Phase gate estimating

5. You are program manager for the HYH Program. Your program governance is requiring you to use earned value management to predict how closely your program is tracking to the cost and schedule baselines and to predict overall program performance. Which earned value management formula can you use to predict how much more will need to be invested in the program based on current program performance?

   • EV/AC
   • EV/PV
   • BAC/CPI
   • EAC-AC

6. You are the program manager for your organization. When a project in your program is completed, who will need to sign the certificate of completion?

   • The project manager
   • The program customer
   • The program stakeholders
   • The project management team

7. You are the program manager for your organization. Part of your role as the program manager is to train John, a new program manager, on the program processes within a program. John is confused as to when the program team can be acquired in the program management lifecycle. When will the program team be acquired for a program?

   • Planning
   • Execution
   • Monitoring and controlling
   • Initiation

8. You are the program manager for your organization. You’re currently working with the program director, Nancy Holmes, to define a new program and the benefits the program should create. Of the following, which is the best definition of a benefit a program creates?

   • A benefit is an outcome of the constituent projects within a program.
   • A benefit is a project and program deliverables that the organization may use immediately.
   • A benefit is a deliverable of a program or project that is worth more than the cost to create the deliverable.
   • A benefit is an outcome of actions and behaviors that provides utility to stakeholders.

9. You are the program manager for your organization and you need to define all of the program resources you’ll need for your program. All of the following can be considered a program resource except for which one?

   • A forklift
   • Materials for the installation of a new server
   • A positive risk response
   • Gary, an application developer

10. Your program has been selected and its program charter is now being created. The program charter defines all of the following characteristics except for which one?

    • Program constraints
    • Program scope
    • High-level objectives for the program
    • Project scope statement for all projects within the program

11. Terri is the program manager for her organization and she’s working with Alice, a project manager in her program. Alice calls Terri and insists that she add a change to program scope. Terri agrees that the change should be entertained. What must Alice do to move forward with her change request?

    • Add the change to the program scope herself, as she is a project manager
    • Add the change request to the scope and complete integrated change control
    • Document the change request in a change request form.
    • Create a change request charter justifying the change request

12. You are the program manager for the NHQ Program. Your program has a budget of

    $4,500,000 and has lasted for two years. Your program has just completed its final

    deliverable and you’re completing the final program closure processes. What document must the program customer must now sign as part of program closure?

    • The customer must now sign the program scope.
    • The customer must now sign the payment for the program work.
    • The customer must now sign the certificate of program closure.
    • The customer must now sign the operational transfer agreement.

13. You are the program manager of the YGH Program. A vendor has recently completed his contracted work for your program. You agree that the vendor has completed the procured work so what document should you and the vendors now sign?

    • Certificate of completion
    • Proposal agreement
    • Invoice
    • Contract

14. You are the program manager for your organization. Management has asked that you determine when resources, such as leased equipment, are no longer needed so that you may release the resources to save time, money, and utilization of resources within your program. What program management process is management asking you to perform?

    • Contract administration
    • Resource management
    • Resource control
    • Procurement management

15. Molly is the program manager for her organization. She is creating a document that defines the benefits the program will create for her organization once the program has been completed. What document is Molly writing?

    • Program charter
    • Program benefits realization plan
    • Program benefits statement
    • Program scope statement

16. You are the program manager for your organization. Management is considering a new program but they are worried about the program risks that may affect the program success. You know that there are three positive risks responses and three negative risk responses that each risk can have. Management asks you which risk response would be most appropriate for a large risk event if they wanted to hire a third-party to own the risk event for the program. What risk event is most appropriate?

    • Transference
    • Mitigation
    • Avoidance
    • Sharing

17. You are the program manager for your organization. You have created a statement of work, request for proposal, and an invitation to a bidder’s conference for 17 possible vendors. During the conference there were questions about your request for proposal and statement of work that led to clarifications. After the vendor conference you should update what information to send back to the vendors?

    • Request for bid documents
    • Proposals
    • Statement of work
    • Program management plan

18. You are the project manager for your organization and are working with the project stakeholders and the business analyst to define all of the deliverables the project is to create. The stakeholders would like the option of adding more deliverables later in the project and keeping the requirements somewhat open for changes. You explain to the business analyst that you need a set of requirements that define exactly what needs to be delivered for the project. What document are you trying to create in this early stage of the project?

    • Requirements technical documentation
    • Project scope statement
    • Project charter
    • Detail design document

19. A new program is being initiated for the HNQ Organization. The program manager is working with the business analyst and management to define several attributes of the program. All of the following are identified during program initiation except for which one?

    • Program risk
    • Program benefits
    • Program scope
    • Link to organizational strategy

20. As a program manager you must also understand the project management lifecycle and the project lifecycle. What is the difference between the two?

    • The project management lifecycle and the project lifecycle are the same thing.
    • The project management lifecycle is comprised of the phases initiating, planning, executing, monitoring and controlling, and closing. The project lifecycle is comprised of phases that are unique to the project work.
    • The project management lifecycle is unique to each project while the project lifecycle is universal to all projects.
    • The project management lifecycle is universal to all projects and the project lifecycle is unique to each project.