PMI-PBA : PMI Professional in Business Analysis : Part 05

  1. A startup company sells organic vegetable and fruit smoothies. Management is tracking a rapid decrease in sales of their best-selling juice, so they contract a business analyst to identify solutions in order to increase sales by comparing similar products offered by competitors.

    Which technique or tool should be used?

    • Trend analysis
    • Benchmarking
    • Competitive analysis
    • Focus group
  2. How should a business analyst determine whether a solution satisfies business requirements?

    • By conducting a brainstorming session with end users
    • By evaluating the solution against the project charter
    • By reviewing the results of user acceptance testing
    • By reviewing the traceability matrix
  3. A new product was designed and delivered to the customer. The product exceeded customer expectations but did not meet the baseline budget for the product. What could be the issue?

    • Risks identified in the risk management plan were not addressed properly.
    • Requirements were not properly traced and monitored.
    • There is no issue since the product exceeded the customer expectations.
    • The sponsor approved the release of the product without reviewing the budget.
  4. A project team delivers a solution based on the approved requirements and is confident that it meets the defined acceptance criteria. What should the business analyst do to obtain signoff?

    • Contact the sponsor
    • No signoff is necessary
    • Refer to the RACI matrix to identify who is responsible for signoff.
    • Contact the stakeholder who provided the majority of requirements in the traceability matrix.
  5. Which function involves auditing both the quality requirements to resolve discrepancies and the results of quality control measurements to ensure that appropriate quality standards and operational definitions are being used?

    • Quality management
    • Quality assurance
    • Quality assessment
    • Quality control

    Explanation:

    Reference: https://asq.org/quality-resources/quality-assurance-vs-control

  6. What should the business analyst do during the first steps of a project?

    • Align the sponsor expectations along the project goals.
    • Identify stakeholders and their interests.
    • Identify the classes of users and their requirements.
    • Evaluate the sources for requirements and prioritize them.
    Explanation:
    Reference: https://www.glowtouch.com/business-analysis-process-flow/
  7. A new business analyst has taken over on a project that is in the development phase. The project manager is looking for an update on requirements status.

    What should the business analyst use to help communicate the status?

    • Business analysis plan
    • Traceability matrix
    • Project charter
    • Communication plan
    Explanation:
    Traceability and Monitoring domain includes the activities related to managing the life cycle of requirements. The tasks within this domain comprise the continuous monitoring and documenting of requirements as well as the communication of the requirements status to stakeholders.
  8. The project team has all the document control process and versioning in place to capture the requirements changes. The team ensures that the change is documented in the scope document, resulting in the changed work breakdown structure (WBS) and schedule. However, a key requirement was not implemented in the release.

    Which is a possible reason why the requirement was not implemented?

    • The requirements management plan was not updated with the change.
    • The requirements traceability matrix was not updated with the change.
    • The scope management plan was not updated with the change.
    • The schedule management plan was not updated with the change.
  9. In order to reduce product and project risk for a large, complex project, a business analyst is asked to help develop a change process that includes formal authorization and tracking throughout the life cycle of the project. The business analyst needs a capability that will help ensure that the product conforms to approved requirements, changes can be documented, and the status of each change can be reported.

    What should the business analyst use?

    • Context models
    • Work breakdown structure
    • Configuration management system
    • Traceability matrix
    Explanation:
    Reference: https://www.izenbridge.com/blog/what-is-configuration-management-a-software-management-study/
  10. A few months into a project, the business analyst determines that the costs are exceeding the perceived benefits. The business analyst wants to address the possible risks of having to cancel the product.

    Which of the following documents should be used?

    • Stakeholder impact matrix
    • Project charter
    • Business analysis plan
    • Business case
  11. During a requirements workshop, sponsors and managers from different departments express varying points of view and priorities about the product’s functions and requirements. The business analyst struggles with facilitating the group to reach an agreement.

    What should the business analyst have defined to avoid this?

    • Decision-making process in the business analysis plan
    • Decision-making process in the project management plan
    • Communications approach in the business analysis plan
    • Communications approach in the project management plan
    Explanation:
    Reference: https://www.projectmanagement.com/webinars/624824/Decision-Making-for-Project-Management
  12. A business analyst is discussing the acceptance criteria for a new measurement system with the operations manager. The operations manager is particularly concerned about the accuracy of the new system because mistakes in data measurements could be extremely costly to fix.

    Which of the following is the best strategy to define the appropriate acceptance criteria?

    • Quantify the risks associated with the measurement errors and update the risk register.
    • Clearly define the maximum acceptable error rate for the new system.
    • Ask the operations manager to formally accept the requirements documents.
    • Plan a training session for the new system before it is handed over to the operations manager.
  13. The requirements baseline is ready for sign-off when the requirements are:

    • justified, clear, consistent, and verified.
    • consistent, analyzed, complete, and validated.
    • complete, clear, verified, and adopted.
    • clear, consistent, complete, and validated.
  14. A business analyst has incorporated all the relevant feedback from stakeholders in the business analysis plan.

    Which next step should the business analyst take?

    • Start documenting requirements
    • Start implementing the project.
    • Store the document for safe keeping.
    • Obtain approval on the plan.
  15. A financial company deployed a new online product to their customers to invest in the stock market. The company notices a problem regarding financial calculations and starts the problem analysis. The company discovers that the new rules for taxes and fees were not implemented.

    This problem could have been avoided by:

    • involving a business analyst during all phases of system development.
    • implementing an automated issue tracking system to facilitate the tracing of defects to the requirements.
    • using a table that shows each applicable business rule with the implemented functional requirement.
    • rolling back the operations using a contingency process in order to avoid loss and client dissatisfaction.
  16. A business analyst has been assigned to Project Y. After a requirements gathering session, the project manager asks the business analyst to identify which requirements would be considered in scope and out of scope, based on the business need.

    What document should the business analyst use to determine the relationship of the requirement to the business need?

    • Traceability matrix
    • Requirements package
    • Reliability matrix
    • Requirements management plan
    Explanation:
    Reference: https://www.linkedin.com/pulse/relationships-between-requirements-design-elements-gurjar-cbap
  17. A business analyst is planning the business analysis activities for a new payroll project. Due to a tight timeline, the analyst advises stakeholders that the requirements sessions should begin as soon as possible.

    Which key factor drives the selection of business analyst activities to be included in the project?

    • Project life cycle
    • Payback period
    • Communication plan
    • Return on investment (ROI)
  18. Several interviews with stakeholders to develop an inventory management system in a new architectural environment have revealed a significant concern about system and architectural stability. In which tool should the business analyst include this attribute to ensure that the requirement meets the acceptance criteria?

    • Traceability matrix
    • Interface analysis
    • Stakeholder satisfaction survey
    • Process modeling
    Explanation:
    Reference: https://www.businessanalystlearnings.com/ba-techniques/2014/5/31/interface-analysis
  19. What should be done to ensure that the product design meets the stated requirements?

    • Review lessons learned results.
    • Conduct multiple internal design reviews.
    • Engage an experienced development team.
    • Use a traceability matrix.
  20. The business analysts have concluded a requirements elicitation workshop. They now need to define rationale for each requirement.

    Which of the following pairs of items would be important to include in the rationale?

    • Reasons and assumptions
    • Functional relationships and work breakdown structure code
    • Product vision and operational relationships
    • Stakeholder impact and design decisions
    Explanation:
    Reference: https://en.wikipedia.org/wiki/Requirements_elicitation
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