Which troubleshooting approach is more appropriate for a seasoned network administrator rather than a less-experienced network administrator?
- an approach comparing working and nonworking components to spot significant differences
- a structured approach starting with the physical layer and moving up through the layers of the OSI model until the cause of the problem is identified
- a less-structured approach based on an educated guess
- an approach that starts with the end-user applications and moves down through the layers of the OSI model until the cause of the problem has been identified
| Explanation & Hint:
A less-structured approach based on an educated guess is more appropriate for a seasoned network administrator rather than a less-experienced network administrator. This approach leverages the extensive experience and deep understanding of the network that a seasoned administrator has, allowing them to intuitively narrow down potential causes and directly test the most probable theories, often referred to as the “top-down” or “intuitive” approach. Less-experienced network administrators are usually recommended to follow a more structured approach, such as starting with the physical layer and moving up through the layers of the OSI model (a bottom-up approach) or comparing working and nonworking components to spot significant differences. This ensures a thorough investigation and helps in learning and understanding the network systematically. |