A photographer is complaining about the following printer issue: The printer issues a “Document failed to print” message. What are two possible causes of this issue? (Choose two.)

1. A cable is loose or disconnected: This is a common and straightforward issue. If the connection between the printer and the computer (or network) is not secure due to a loose or disconnected cable, it can prevent the printer from receiving print jobs. Ensuring all cables are properly connected is an essential step in troubleshooting printer issues.
2. The printer is no longer shared: In a network environment, especially in offices or shared spaces, printers are often set up as shared devices. If the printer sharing settings are altered or if the printer is somehow removed from the network sharing options, it could lead to an inability to print, especially from other computers on the network. Restoring the printer’s shared status or ensuring that network sharing settings are correctly configured can resolve this issue.

These two causes are indeed plausible and can be relatively common in different printing environments. Checking and addressing both can help in resolving the printing issue.

1. A cable is loose or disconnected: This is a common and straightforward issue. If the connection between the printer and the computer (or network) is not secure due to a loose or disconnected cable, it can prevent the printer from receiving print jobs. Ensuring all cables are properly connected is an essential step in troubleshooting printer issues.
2. The printer is no longer shared: In a network environment, especially in offices or shared spaces, printers are often set up as shared devices. If the printer sharing settings are altered or if the printer is somehow removed from the network sharing options, it could lead to an inability to print, especially from other computers on the network. Restoring the printer’s shared status or ensuring that network sharing settings are correctly configured can resolve this issue.

These two causes are indeed plausible and can be relatively common in different printing environments. Checking and addressing both can help in resolving the printing issue.