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A reporter is complaining about the following printer issue: The paper jams when the printer is printing. What are two possible causes of this issue? (Choose two.)

  • The printer could be dirty.
  • The humidity could be high and that causes the paper to stick together.
  • The laser printer is emitting too much radiation.
  • The printer does not have enough RAM.
  • The print queue is overloaded.
Explanation & Hint:

When a reporter experiences paper jams while printing, two possible causes for this issue could be:

  1. The Printer Could Be Dirty: Over time, dust and debris can accumulate inside a printer, leading to paper jams. The presence of dirt or foreign objects can obstruct the paper’s path, causing it to jam as it moves through the printer. Regular cleaning and maintenance of the printer can help prevent such issues.
  2. The Humidity Could Be High and That Causes the Paper to Stick Together: High levels of humidity can affect the condition of the paper. In humid conditions, paper can absorb moisture from the air, causing sheets to stick together. This makes it more likely for multiple sheets to be fed through the printer at once, leading to jams. Using a dehumidifier in the room or storing paper in a dry, cool place can mitigate this problem.

The other options listed are less likely to be the cause of paper jams. Radiation from a laser printer is not a factor in causing paper jams. Similarly, insufficient RAM in the printer or an overloaded print queue typically affects the printer’s ability to process and handle print jobs efficiently, but these factors do not directly cause physical paper jams.

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