A technician is troubleshooting a laptop with an unresponsive touchscreen. What could be the probable cause?
- The digitizer is faulty.
- The DC jack is not grounded or is loose.
- The battery is not seated properly.
- The screen is dirty.
Explanation:
A touch screen that is unresponsive or inaccurate can be caused by dirt or grease on the screen, the screen protector, or apps consuming too many resources.