A user reports that a computer is unable to print on an inkjet printer. The technician has determined that there is no paper in the paper bin. What is the next step in the troubleshooting process?
- Establish a plan of action.
- Determine the exact cause.
- Verify system functionality.
- Document the findings.
| Answers Explanation & Hints:
What the technician just did was to determine the exact cause. What is next in the troubleshooting process is to establish a plan of action. |