A user reports that a laser printer is printing shadow images and letters. Which part should the technician replace to correct this problem?
- network cable
- pick up roller
- drum
- fuser
| Answers Explanation & Hints:
The drum is a metal cylinder that holds an electrostatic charge to pick up the toner powder. If the drum is defective, then the charge on the cylinder will not hold the correct latent image to attract the toner. |