Every time a user turns on the computer in the morning, the user hears a loud clicking noise. Which device should the technician check first?
- hard drive
- internal speaker
- motherboard
- CPU fan
Explanation & Hint:
When a user hears a loud clicking noise every time they turn on their computer, the first device a technician should check is the hard drive. Clicking noises from a computer are commonly associated with hard drive issues, particularly mechanical failures or read/write errors. This type of noise, often referred to as the “click of death,” can indicate a significant problem with the hard drive, such as the failure of the read/write head or spindle motor. The other components listed are less likely to be the source of a clicking noise:
Given these considerations, the hard drive should be the primary focus of the technician’s initial investigation. |