IT Essentials 8 Chapter 1 Exam Answers | ITE 8.0 Chapter 1 Exam Answers Full 100% 2024 and 2025

IT Essentials 8.01 | ITE 8.01 Chapter 1 Exam Answers Full 100% 2024 and 2025

  1. A customer comes into a computer parts and service store. The customer is looking for a device to help a person with accessibility issues input instructions into a laptop by using a pen. What device should the store owner recommend to accomplish the required task?

    • stylus
    • biometric scanner
    • keyboard
    • NFC device
    • Explanation & Hints:

      The store owner should recommend a stylus. A stylus is a pen-like device that allows users to input instructions into a laptop or tablet by writing or tapping on the screen, making it ideal for individuals with accessibility issues who may find traditional keyboards challenging to use.

  2. A customer comes into a computer parts and service store. The customer is looking for a device to scan some old family photos into a laptop. What device should the store owner recommend to accomplish the required task?

    • flatbed scanner
    • joystick or gamepad
    • projector
    • magstripe reader
    • Explanation & Hints:

      The store owner should recommend a flatbed scanner. A flatbed scanner is designed to scan physical documents and photos into digital format, making it the ideal device for scanning old family photos into a laptop.

  3. A customer comes into a computer parts and service store. The customer is looking for a device to provide secure access to the central server room using a retinal scan. What device should the store owner recommend to accomplish the required task?

    • biometric scanner
    • keyboard
    • NFC device
    • flatbed scanner
    • Explanation & Hints:

      The store owner should recommend a biometric scanner. Specifically, a retinal scanner, which is a type of biometric scanner, can provide secure access to the central server room by verifying the unique patterns in an individual’s retina.

  4. A customer comes into a computer parts and service store. The customer is looking for a device to help when repairing an airplane and that will allow the customer to see and interact with the repair manual at the same time. What device should the store owner recommend to accomplish the required task?

    • AR headset
    • biometric scanner
    • keyboard
    • NFC device
    • Explanation & Hints:

      The store owner should recommend an AR headset. An augmented reality (AR) headset can display the repair manual in the user’s field of vision while they work on the airplane, allowing for hands-free interaction with the information and tools needed for the repair.

  5. A customer comes into a computer parts and service store. The customer is looking for a device to manually input text for a new networking textbook that the customer is writing. What device should the store owner recommend to accomplish the required task?

    • keyboard
    • biometric scanner
    • NFC device
    • flatbed scanner
    • Explanation & Hints:

      The store owner should recommend a keyboard. A keyboard is the most suitable device for manually inputting text for writing a new networking textbook.

  6. A customer comes into a computer parts and service store. The customer is looking for a device to allow secure access to the main doors of the company by swiping an ID card. What device should the store owner recommend to accomplish the required task?

    • magstripe reader
    • biometric scanner
    • keyboard
    • NFC device
    • Explanation & Hints:

      The store owner should recommend a magstripe reader. A magstripe reader can read the magnetic stripe on an ID card, allowing for secure access to the main doors of the company by swiping the card.

  7. A customer comes into a computer parts and service store. The customer is looking for a device to allow users to tap and pay for their purchases. What device should the store owner recommend to accomplish the required task?

    • NFC device
    • joystick or gamepad
    • projector
    • magstripe reader
    • Explanation & Hints:

      The store owner should recommend an NFC device. An NFC (Near Field Communication) device enables users to tap and pay for their purchases using contactless payment methods, such as credit cards or mobile payment apps.

  8. A customer comes into a computer parts and service store. The customer is looking for a device to allow secure access to the main doors of the company by swiping an ID card. What device should the store owner recommend to accomplish the required task?

    • magstripe reader
    • joystick or gamepad
    • projector
    • AR headset
    • Explanation & Hints:

      The store owner should recommend a magstripe reader. A magstripe reader allows secure access to the main doors of the company by reading the magnetic stripe on an ID card when it is swiped.

  9. A customer comes into a computer parts and service store. The customer is looking for a device to display a promotional presentation to a large audience at a conference. What device should the store owner recommend to accomplish the required task?

    • projector
    • joystick or gamepad
    • magstripe reader
    • AR headset
    • Explanation & Hints:

      The store owner should recommend a projector. A projector is ideal for displaying a promotional presentation to a large audience at a conference, as it can project large, clear images and videos onto a screen or wall.

  10. A customer comes into a computer parts and service store. The customer is looking for a device to train pilots how to land and take off in a computer simulation environment. What device should the store owner recommend to accomplish the required task?

    • joystick or gamepad
    • projector
    • magstripe reader
    • AR headset
    • Explanation & Hints:

      The store owner should recommend a joystick or gamepad. These devices are commonly used in flight simulation environments to provide pilots with realistic controls for training on how to land and take off.

  11. Which characteristic describes DDR3 SDRAM?

    • chips that run at clock speeds of 800 MHz and have a connector with 240 pins
    • an individual memory chip that has dual rows of pins used to attach it to the motherboard
    • a small circuit board that holds several memory chips and has a 30- or 72-pin configuration
    • chips specifically designed for video graphics that are used in conjunction with a dedicated GPU
    • Explanation & Hints:

      The characteristic that describes DDR3 SDRAM is:

      chips that run at clock speeds of 800 MHz and have a connector with 240 pins.

      DDR3 SDRAM (Double Data Rate 3 Synchronous Dynamic Random-Access Memory) typically operates at clock speeds starting from 800 MHz and up, and it uses a 240-pin connector for desktop memory modules.

  12. Which characteristic describes ECC memory?

    • chips that can detect multiple bit errors and correct single bit errors in memory
    • chips specifically designed for video graphics that are used in conjunction with a dedicated GPU
    • an individual memory chip that has dual rows of pins used to attach it to the motherboard
    • chips that run at clock speeds of 800 MHz and have a connector with 240 pins
    • Explanation & Hints:

      The characteristic that describes ECC memory is:

      chips that can detect multiple bit errors and correct single bit errors in memory.

      ECC (Error-Correcting Code) memory is designed to detect and correct single-bit errors and detect (but not correct) multiple-bit errors in memory, providing greater data integrity and reliability.

  13. Which characteristic describes GDDR SDRAM?

    • chips specifically designed for video graphics that are used in conjunction with a dedicated GPU
    • chips that require constant power to function and are often used for cache memory
    • chips that run at clock speeds of 800 MHz and have a connector with 240 pins
    • chips whose contents can be “flashed” for deletion and are often used to store BIOS
    • Explanation & Hints:

      The characteristic that describes GDDR SDRAM is:

      chips specifically designed for video graphics that are used in conjunction with a dedicated GPU.

      GDDR (Graphics Double Data Rate) SDRAM is a type of memory specifically designed for use in graphics cards and video applications, providing high bandwidth suitable for rendering images and videos.

  14. Which characteristic describes ROM?

    • a chip that cannot be erased or rewritten and is now obsolete
    • chips that run at clock speeds of 800 MHz and have a connector with 240 pins
    • chips specifically designed for video graphics that are used in conjunction with a dedicated GPU
    • chips that require constant power to function and are often used for cache memory
    • Explanation & Hints:

      The characteristic that describes ROM is:

      a chip that cannot be erased or rewritten and is now obsolete.

      Read-Only Memory (ROM) is a type of non-volatile memory that was traditionally used to store firmware and software that rarely changed, and it could not be easily erased or rewritten. Modern systems often use EEPROM or flash memory instead.

  15. Which characteristic describes a DIP?

    • an individual memory chip that has dual rows of pins used to attach it to the motherboard
    • chips that require constant power to function and are often used for cache memory
    • chips that run at clock speeds of 800 MHz and have a connector with 240 pins
    • chips whose contents can be “flashed” for deletion and are often used to store BIOS
    • Explanation & Hints:

      The characteristic that describes a DIP is:

      an individual memory chip that has dual rows of pins used to attach it to the motherboard.

      DIP (Dual In-line Package) is a type of packaging for integrated circuits, including memory chips, that has two parallel rows of pins for mounting on a circuit board.

  16. Which characteristic describes PROM?

    • chips that are manufactured blank and then can be programmed once by a PROM programmer
    • chips that run at clock speeds of 800 MHz and have a connector with 240 pins
    • chips specifically designed for video graphics that are used in conjunction with a dedicated GPU
    • chips that require constant power to function and are often used for cache memory
    • Explanation & Hints:

      The characteristic that describes PROM is:

      chips that are manufactured blank and then can be programmed once by a PROM programmer.

      PROM (Programmable Read-Only Memory) is a type of memory chip that is initially blank and can be programmed once after manufacturing. Once programmed, the data cannot be changed or erased.

  17. Which characteristic describes a SIMM?

    • a small circuit board that holds several memory chips and has a 30- or 72-pin configuration
    • chips that require constant power to function and are often used for cache memory
    • chips that run at clock speeds of 800 MHz and have a connector with 240 pins
    • chips whose contents can be “flashed” for deletion and are often used to store BIOS
    • Explanation & Hints:

      The characteristic that describes a SIMM is:

      a small circuit board that holds several memory chips and has a 30- or 72-pin configuration.

      SIMM (Single In-line Memory Module) is an older type of memory module that typically comes in 30-pin or 72-pin configurations and holds several memory chips on a small circuit board.

  18. Which characteristic describes EPROM?

    • a chip that is nonvolatile and can be erased by exposing it to strong ultraviolet light
    • chips that run at clock speeds of 800 MHz and have a connector with 240 pins
    • chips specifically designed for video graphics that are used in conjunction with a dedicated GPU
    • chips that require constant power to function and are often used for cache memory
    • Explanation & Hints:

      The characteristic that describes EPROM is:

      a chip that is nonvolatile and can be erased by exposing it to strong ultraviolet light.

      EPROM (Erasable Programmable Read-Only Memory) is a type of non-volatile memory chip that can be erased by exposing it to strong ultraviolet (UV) light and then reprogrammed.

  19. Which characteristic describes a SIMM?

    • a small circuit board that holds several memory chips and has a 30- or 72-pin configuration
    • SRAM that is internal and integrated into the CPU
    • a smaller, more condensed memory module that provides random access data storage, ideal for use in laptops, printers, and other devices where
    • conserving space is desirable
    • an individual memory chip that has dual rows of pins used to attach it to the motherboard
    • Explanation & Hints:

      A SIMM (Single In-line Memory Module) is a type of memory module used in computers. Here are some details about its characteristics:

      1. Small Circuit Board: A SIMM consists of a small, thin circuit board that holds multiple memory chips. These chips are used to store data temporarily for processing by the computer’s CPU.
      2. 30- or 72-Pin Configuration: SIMMs come in two main types based on the number of pins they have. The older type has 30 pins, while the more common type, used in later computer systems, has 72 pins. These pins are used to connect the SIMM to the computer’s motherboard.
      3. Dual In-line Design: Unlike newer memory modules (like DIMMs) that have separate electrical contacts on each side of the module, a SIMM has a single set of contacts that are shared on both sides of the module. This means that each side of the connector has identical pins.
      4. Early Memory Module: SIMMs were widely used in the 1980s and 1990s before being replaced by DIMMs (Dual In-line Memory Modules), which have more pins and can provide higher data transfer rates.

      SIMMs provided a way to increase the memory capacity of computers at the time by allowing users to add multiple memory modules to their systems, thereby enhancing the computer’s performance and ability to run more complex applications.

  20. Which characteristic describes EPROM?

    • a chip that is nonvolatile and can be erased by exposing it to strong ultraviolet light
    • SRAM that is internal and integrated into the CPU
    • a smaller, more condensed memory module that provides random access data storage, ideal for use in laptops, printers, and other devices where
    • conserving space is desirable
    • a small circuit board that holds several memory chips and has a 30- or 72-pin configuration
    • Explanation & Hints:

      The characteristic that describes EPROM is:

      a chip that is nonvolatile and can be erased by exposing it to strong ultraviolet light.

      EPROM (Erasable Programmable Read-Only Memory) is a type of non-volatile memory chip that retains its data even when power is turned off. However, the data on an EPROM chip can be erased by exposing it to strong ultraviolet (UV) light, and then the chip can be reprogrammed with new data. This makes EPROM useful for applications where data needs to be periodically updated or changed.

  21. What is the fastest type of memory technology?

    • SODIMM
    • Double channel
    • Quadruple channel
    • SRAM
      Answers Explanation & Hints:

      The fastest memory is typically static RAM (SRAM), which is cache memory for storing the CPU’s most recently used data and instructions. SRAM provides the processor with faster access to the data than retrieving it from the slower dynamic RAM (DRAM) or main memory.

  22. Match the supported description with the respective DVI image

    ITE v8.0 – IT Essentials ( Version 8.0) – IT Essentials 8 Chapter 1 Exam Answers 001
    ITE v8.0 – IT Essentials ( Version 8.0) – IT Essentials 8 Chapter 1 Exam Answers 001
  23. A technician looks at a motherboard and sees a 24-pin connector. What component would connect to the motherboard through the use of this 24-pin connector?

    • power supply
    • video card
    • PATA optical drive
    • SATA drive
    • floppy drive
    • Explanation & Hints:

      The component that would connect to the motherboard through the use of a 24-pin connector is the power supply.

      The 24-pin connector, also known as the ATX power connector, is used to supply power from the power supply unit (PSU) to the motherboard, providing it with the necessary electricity to operate.

  24. Which two activities are normally controlled by the Northbridge part of the chipset? (Choose two.)

    • communication between the CPU and the I/O ports
    • access to the RAM
    • communication between the CPU and the hard drive
    • access to the video card
    • communication between the CPU and the sound card
      Answers Explanation & Hints:

      The Northbridge chipset generally controls access to the RAM, video card, and the speeds at which the CPU can communicate with them.

  25. Which two components usually interface directly with the Southbridge chipset on the motherboard? (Choose two.)

    • video card
    • USB ports
    • RAM
    • hard drive
    • PCIe slots
      Answers Explanation & Hints:

      The Southbridge chipset allows the CPU to communicate with the hard drive and USB ports (and other I/O ports). CPU access to RAM, video card, and PCIe slots is provided by the Northbridge chipset.

  26. Which statement describes the proper use of an anti-static wrist strap?

    • An anti-static wrist strap should not be used in conjunction with an antistatic mat.
    • For optimum grounding, the clip should be attached to a painted section of the computer case.
    • An anti-static wrist strap should make contact with the skin.
    • The anti-static wrist strip should not be attached to any grounded object.
      Answers Explanation & Hints:

      ESD can cause permanent damage to electrical components. An anti-static wrist strap must be worn and grounded when working on a PC. Computer case paints may not be conductive and thus it is better to ground the bare section of a computer case.

  27. A technician is building a thick client workstation that would be used to run a database and wants to ensure the best protection against errors. What type of memory would be best suited for this?

    • ECC
    • RDRAM
    • DDR3
    • DDR2
      Answers Explanation & Hints:

      RDRAM, DDR2, and DDR3 RAM do not offer any error correction abilities for data within the memory module. ECC RAM allows for the detection of multiple bit errors and correction of single bit errors within the memory modules.

  28. Which type of memory is primarily used as cache memory?

    • DRAM
    • RAM
    • ROM
    • SRAM
    • Explanation & Hints:

      The type of memory primarily used as cache memory is SRAM (Static Random-Access Memory).

      SRAM is faster and more reliable than DRAM (Dynamic Random-Access Memory) because it does not need to be refreshed periodically. This makes it ideal for use as cache memory, where speed is critical.

  29. Which adapter would a technician install in a desktop computer to enable a video signal to be recorded from a video recorder to the computer hard drive?

    • video adapter
    • TV tuner card
    • video capture card
    • network interface card
      Answers Explanation & Hints:

      A video capture card enables video to be saved as a file on the computer hard drive from a video recorder. A TV tuner card enables television signals to be received and viewed by the computer. A video adapter enables the computer to display computer output on a screen. A network interface card enables the computer to connect to a data network.

  30. Which two storage devices use a magnetic medium for storing data? (Choose two.)

    • tape drive
    • solid state drive
    • hard disk drive
    • blue-ray disk drive
    • compact disk drive
      Answers Explanation & Hints:

      A hard drive, or hard disk drive, is a magnetic storage device that is installed inside the computer. The hard drive is used as permanent storage for data.
      A tape drive is a magnetic storage that is most often used for backup or archive data. Magnetic tapes are used to store data via a magnetic read/write head.

  31. Which unit of measurement is used to indicate the hard drive speed?

    • revolutions per minute
    • gigabytes
    • pages per minute
    • clusters per minute
      Answers Explanation & Hints:

      Revolutions per minute (RPM) is the speed at which the spindle in a hard drive spins. The faster the spindle spins, the faster the data can be retrieved from the platters.

  32. What three voltages are commonly provided by the power supply to the various components inside the computer? (Choose three.)

    • 3.3 volts
    • 5 volts
    • 9 volts
    • 12 volts
    • 24 volts
    • 48 volts
      Answers Explanation & Hints:

      Computer power supplies typically deliver three voltages to various components inside the computer. These are 3.3 volts for CPUs, 5 volts for motherboard components, and 12 volts for disk drive motors.

  33. A customer needs additional storage space on an older computer. What will the technician look at in the computer to determine if an additional hard drive can be added?

    • adequate RAM
    • an open PCI/PCIe expansion slot
    • an available PATA/SATA connection
    • BIOS version
    • the heat that is generated and air flow requirements
      Answers Explanation & Hints:

      PATA supports two devices per cable. PATA cables sometimes have only one device connector. A new PATA cable could be purchased that had two device connectors. Each SATA device, on the other hand, requires a SATA port and a SATA cable.

  34. Which component controls the communications and interactions between the CPU and other components on the motherboard?

    • RAM
    • BIOS
    • CMOS
    • chipset
      Answers Explanation & Hints:

      The chipset controls communication between the CPU and other computer components.

  35. Which statement describes a characteristic of GDDR Synchronous Dynamic RAM?

    • It is used in conjunction with a dedicated GPU.
    • It processes massive amounts of data at the fastest speeds.
    • It is used for main memory.
    • It has a low power consumption and is used for cache memory.
      Answers Explanation & Hints:

      GDDR Synchronous Dynamic RAM is specially designed for graphics and is used in conjunction with a GPU.

  36. Hard drives in a grocery warehouse keep failing because of vibrations in the warehouse environment. What would be a possible solution for this high failure rate?

    • Install an SSD drive in each computer.
    • Install a more powerful power supply in each computer.
    • Install an antistatic mat under each computer.
    • Install each computer in a specialized high airflow case.
      Answers Explanation & Hints:

      SSD drives are an outstanding choice in extreme temperatures, in unusual environments, and in an environment where there are vibrations.

  37. Refer to the exhibit. Which two port types are shown in the graphic? (Choose two.)

    IT Essentials 8 Chapter 1 Exam Answers ITE 8.0 02
    IT Essentials 8 Chapter 1 Exam Answers ITE 8.0 02
    • modem
    • network
    • parallel
    • serial
    • USB
      Answers Explanation & Hints:

      The port on the left is the USB port. The port on the right is the network port.

  38. From which type of data storage does the CPU load information for processing during normal operation?

    • SSD
    • RAM
    • ROM
    • hard drive
      Answers Explanation & Hints:

      RAM is the temporary storage to which data and programs are loaded by the CPU for processing. ROM is read-only memory. Its content will not be altered by the CPU during normal operation. Both the hard drive and an SSD are data storage devices. The CPU will send data to them for storage or retrieve data from them and load into RAM for processing.

  39. Refer to the exhibit. Which type of adapter is shown?

    IT Essentials 8 Chapter 1 Exam Answers ITE 8.0 01
    IT Essentials 8 Chapter 1 Exam Answers ITE 8.0 01
    • sound
    • RAID
    • video
    • network interface
      Answers Explanation & Hints:

      The card that is shown in the exhibit is a network interface adapter with an RJ-45 port which is used to connect the computer to a network via a network cable.

  40. Which type of device would be used on a laptop to verify the identity of a user?

    • a MIDI device
    • a biometric identification device
    • a touch screen
    • a digitizer
      Answers Explanation & Hints:

      As biometric identification devices, laptops commonly use a fingerprint scanner or, for facial recognition, a camera.

  41. Which two devices are considered input devices? (Choose two.)

    • biometric authentication device
    • printer
    • digital camera
    • projector
    • speakers
      Answers Explanation & Hints:

      Biometric authentication devices and digital cameras are considered input devices. Speakers, projectors, and printers are all considered as output devices.

  42. What is an active cooling solution for a PC?

    • Reduce the speed of the CPU.
    • Add a heatsink to the CPU.
    • Add an additional case fan.
    • Use a painted computer case.
      Answers Explanation & Hints:

      Active cooling solutions require power (like adding a case fan) while passive cooling solutions do not.

  43. Which tool can protect computer components from the effects of ESD?

    • antistatic wrist strap
    • surge suppressor
    • UPS
    • SPS
      Answers Explanation & Hints:

      An antistatic wrist strap equalizes the electrical charge between the technician and the equipment and protects the equipment from electrostatic discharge.

  44. Which type of interface was originally developed for high-definition televisions and is also popular to use with computers to connect audio and video devices?

    • FireWire
    • DVI
    • HDMI
    • USB
    • VGA
      Answers Explanation & Hints:

      High definition multimedia interface, or HDMI, was originally a television standard. However, because it has many digital features, it is also a popular interface to connect audio and video devices to computers.

  45. Which statement describes a characteristic of SRAM in a PC?

    • It is used as main RAM in a PC.
    • It has the highest power consumption.
    • It is used for cache memory.
    • It has a connector with 240 pins.
      Answers Explanation & Hints:

      SRAM is used for cache memory. It takes a small, but constant source of power to function.

  46. A customer has a computer for a home business, but wants to have another computer as a web server. What would be the best solution for the customer to share the monitor, mouse, and keyboard between the two computers?

    • access point
    • KVM switch
    • multipurpose device
    • network switch
    • USB hub
      Answers Explanation & Hints:

      A KVM switch allows sharing the keyboard, video and mouse between computer systems.

  47. Why is it important to ground both computers and network devices?

    • to ensure that the power supply is limited to an output of 110V DC
    • to facilitate the flow of current from the power supply to the computer case
    • to provide a path of least resistance for stray current
    • to ensure that both the power supplied and the power used is in sync with the ground voltage
      Answers Explanation & Hints:

      In the event of stray current being generated by a fault within the computer, the ground will provide a path of least resistance for the current to flow harmlessly away.

  48. Which two statements describe a characteristic of GDDR Synchronous Dynamic RAM? (Choose two.)

    • It is used in conjunction with a dedicated GPU.
    • It processes massive amounts of data at the fastest speeds.
    • It is used for main memory.
    • It has a low power consumption and is used for cache memory.
      Answers Explanation & Hints:

      GDDR Synchronous Dynamic RAM is specially designed for graphics and is used in conjunction with a GPU.

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