Users have noticed that the colors on their printed documents are different from the colors that they see on their computer screens. What should the technician do to resolve the issue?
- Calibrate the printer.
- Configure the printer for duplex printing.
- Power cycle the printer.
- Update the OS.
- Replace the pickup roller.
Explanation & Hint:
When users notice that the colors on their printed documents are different from the colors on their computer screens, the technician should consider the following steps to resolve the issue:
The other options are less likely to resolve the issue of color discrepancies:
Therefore, the recommended first step is to calibrate the printer to improve the color match between the printed documents and the screen display. This process might involve using specific calibration tools or software provided by the printer manufacturer. |
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Users have noticed that the colors on their printed documents are different from the colors that they see on their computer screens. What should the technician do to resolve the issue?
- Calibrate the printer.
- Install a USB hub.
- Check the vibration of the crystals.
- Connect the printer using wireless.
- Reset the page counter.
Explanation & Hint:
To resolve the issue of the colors on printed documents being different from those seen on computer screens, the technician should:
The other suggestions are not directly related to resolving color discrepancies in printing:
Additionally, it might be beneficial to check the color settings on the users’ computer screens. Sometimes, the issue might also involve monitor calibration, ensuring that the display itself is accurately representing colors. |