| IT Essentials 8 & ITE 7.02 | |
| Final Exam Answers Ch 1 - 9 | |
| Final Exam Answers Ch 10 - 14 | |
| Final Exam Composite Answers Ch 1 - 14 | |
| IT Essentials 8 & ITE 7.02 - Chapter 4 | |
| Chapter 4 Exam Answers | Online Test |
| Chapter 4 Quiz Answers | Online Test |
| IT Essentials 8 & ITE 7.02 - Chapter 5 | |
| Chapter 5 Exam Answers | Online Test |
| Chapter 5 Quiz Answers | Online Test |
| Checkpoint Exam Answers #1 - Chapters 1-4 | Online Test |
| IT Essentials 8 & ITE 7.02 - Lab Answers | |
| 4.2.3.5 Lab – Use a Multimeter and a Power Supply Tester Answers | |
| 4.2.3.6 Lab – Troubleshoot Hardware Problems Answers | |
What should a technician do before beginning any troubleshooting steps on a customer computer?
- Perform a data backup.
- Document the findings.
- Identify the problem.
- Establish a plan of action.
Explanation: Because a technician could be held liable for any data loss as a result of working on a customer computer, a backup should be performed before beginning any troubleshooting.
| IT Essentials 8 & ITE 7.02 | |
| Final Exam Answers Ch 1 - 9 | |
| Final Exam Answers Ch 10 - 14 | |
| Final Exam Composite Answers Ch 1 - 14 | |
| IT Essentials 8 & ITE 7.02 - Chapter 4 | |
| Chapter 4 Exam Answers | Online Test |
| Chapter 4 Quiz Answers | Online Test |
| IT Essentials 8 & ITE 7.02 - Chapter 5 | |
| Chapter 5 Exam Answers | Online Test |
| Chapter 5 Quiz Answers | Online Test |
| Checkpoint Exam Answers #1 - Chapters 1-4 | Online Test |
| IT Essentials 8 & ITE 7.02 - Lab Answers | |
| 4.2.3.5 Lab – Use a Multimeter and a Power Supply Tester Answers | |
| 4.2.3.6 Lab – Troubleshoot Hardware Problems Answers | |