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  • Post last modified:June 12, 2024

Why would a technical support representative need to use the ipconfig command?

  • to display the IPv6 address of the PC
  • to scan and verify the integrity of all protected system files and replace incorrect versions with correct versions
  • to shutdown several remote computers one at a time
  • to repair, prepare, and fix Windows images and the recovery image within an installation of the operating system
Explanation & Hint:

A technical support representative would need to use the ipconfig command to display the IPv6 address of the PC.

Explanation:

  • The ipconfig (Internet Protocol Configuration) command in Windows is a console application that displays all current TCP/IP network configuration values and refreshes Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) settings. It can be used to display a PC’s IP address, including both IPv4 and IPv6 addresses, subnet mask, and default gateway. This is crucial for troubleshooting network connectivity issues.

Incorrect Options:

  • Scanning and verifying the integrity of all protected system files and replacing incorrect versions with correct Microsoft versions is done using the System File Checker tool (sfc /scannow), not ipconfig.
  • To shutdown several remote computers one at a time, commands like shutdown or remote management tools are used, not the ipconfig command.
  • Repairing, preparing, and fixing Windows images and the recovery image within an installation of the operating system is typically done using tools like DISM (Deployment Image Servicing and Management), not the ipconfig command.

For more Questions and Answers:

ITE v8.01 – IT Essentials 8.0 Final Exam Ch 10 – 14 Answers Full 100%

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