A technician is working on a laptop and a key on the keyboard is not responding as it should. What is a possible solution for this situation? Clean with compressed…
A technician is working on a laptop and an error message about decryption appears when opening an email. What is a possible solution for this situation? Install an appropriate certificate.…
When a user turns on a workstation, the screen displays an "Invalid Boot Disk" error. The user calls the help desk. Which device should the technician check first? hard drive…
When a co-worker steps into another office, the co-worker notices that the computer is making a loud clicking noise and asks about it. The technician is contacted to investigate. Which…
Every time a user turns on the computer in the morning, the user hears a loud clicking noise. Which device should the technician check first? hard drive internal speaker motherboard…
While working in a computer training room, the technician notices that one computer emits a loud clicking noise. Which device should the technician check first? hard drive sound card optical…
While a technician is installing a printer, the technician hears a loud clicking noise. Which device should the technician check first? hard drive RAM optical drive monitor Explanation & Hint:…
A reporter is complaining about the following printer issue: The printer is printing unknown characters. What are two possible causes of this issue? (Choose two.) The wrong or an outdated…
A photographer is complaining about the following printer issue: The paper is not being fed into the printer. What are two possible causes of this issue? (Choose two.) The paper…
A teacher is complaining about the following printer issue: The paper is creased after printing. What are two possible causes of this issue? (Choose two.) The paper-feed tray might not…
A librarian is complaining about the following printer issue: The printer control panel displays no image. What are two possible causes of this issue? (Choose two.) The contrast of the…
A technician is complaining about the following printer issue: The print appears faded on the paper. What are two possible causes of this issue? (Choose two.) The toner cartridge is…
A manager is complaining about the following printer issue: The printer is printing incorrect colors. What are two possible causes of this issue? (Choose two.) The print heads might need…
A reporter is complaining about the following printer issue: The paper jams when the printer is printing. What are two possible causes of this issue? (Choose two.) The printer could…
A receptionist is complaining about the following printer issue: The print queue seems to be functioning properly, but the printer does not print. What are two possible causes of this…
A reporter is trying to print several high resolution photographs but the color laser printer is going extremely slowly. What should the technician do to resolve the issue? Add more…
All documents printed by the laser printer in the branch office have ghost or shadow images appearing on the paper. What should the technician do to resolve the issue? Replace…
A technician has just completed a preventive maintenance on the department printer. Users are now complaining that the printer is no longer available. What should the technician do to resolve…
Employees are complaining that they send print jobs to a newly installed printer but the print jobs never print. What should the technician do to resolve the issue? The printer…
A school is installing a new shared printer but the printer is not showing up on the list of available printers. What should the technician do to resolve the issue?…