In which situation would it be appropriate for a technician to back up personal and confidential data from a computer belonging to a customer?
- if the customer forgets to sign the work order
- if the customer permits it
- if illegal content is discovered on the customer computer
- if the technician feels it necessary to back it up
Answers Explanation & Hints: It is important to obtain written consent from the customer prior to backing up any data from the customer PC.