| Lab Answers & Solutions |
| 1.3.2.1 Lab – Safety Answers |
| 1.3.2.2 Lab – Disassemble a Computer Answers |
| 1.3.2.3 Lab – Disassemble a Computer Answers |
| 2.1.2.5 Lab – Install the Power Supply Answers |
| 2.1.3.10 Lab – Install the Motherboard in a Computer Answers |
| 2.1.4.7 Lab – Install the Drives Answers |
| 2.1.5.6 Lab – Install Adapter Cards Answers |
| 2.1.7.4 Lab – Install Internal Cables Answers |
| 2.1.7.8 Lab – Install the Front Panel Cables Answers |
| 2.1.7.11 Lab – Complete the Computer Assembly Answers |
| 3.1.1.6 Lab – Investigate BIOS or UEFI Settings Answers |
| 3.1.2.5 Lab – Search for BIOS or UEFI Firmware Updates Answers |
| 3.1.2.6 Lab – Install Windows Answers |
| 3.1.2.7 Lab – Install Third-Party Software in Windows Answers |
| 3.2.1.3 Lab – Ohms Law Answers |
| 3.4.1.7 Lab – Research a Hardware Upgrade Answers |
| 4.2.3.5 Lab – Use a Multimeter and a Power Supply Tester Answers |
| 4.2.3.6 Lab – Troubleshoot Hardware Problems Answers |
| 5.4.2.8 Lab – Build and Test a Network Cable Answers |
| 6.1.2.7 Lab – Configure a NIC to Use DHCP in Windows Answers |
| 6.1.3.10 Lab – Configure a Wireless Network Answers |
| 6.1.4.8 Lab – Configure Firewall Settings Answers |
| 6.2.2.5 Lab – Troubleshoot Network Problems Answers |
| 7.1.1.10 Lab – Mobile Device Information Answers |
| 7.1.2.8 Lab – Research Docking Stations and Port Replicators Answers |
| 7.3.2.4 Lab – Research Laptop Screens Answers |
| 7.3.2.7 Lab – Research Laptop Batteries Answers |
| 7.3.2.10 Lab – Research Laptop Drives Answers |
| 7.5.1.2 Lab – Mobile Wi-Fi Answers |
| 7.7.2.4 Lab – Research Laptop Specifications Answers |
| 7.7.2.5 Lab – Gather Information from the Customer Answers |
| 7.7.2.6 Lab – Investigate Support Websites Answers |
| 8.3.1.3 Lab – Install a Printer in Windows Answers |
| 8.4.1.3 Lab – Share a Printer in Windows Answers |
| 8.5.2.2 Lab – Perform Preventive Maintenance on an Inkjet Printer Answers |
| 8.5.3.2 Lab – Perform Preventive Maintenance on a Laser Printer Answers |
| 9.1.2.5 Lab – Install Linux in a Virtual Machine and Explore the GUI Answers |
| 10.1.3.4 Lab – Operating System Upgrades Answers |
| 10.2.1.8 Lab – Create a Partition in Windows Answers |
| 10.3.1.1 Lab – Windows Installation Answers |
| 10.3.1.4 Lab – Finalize the Windows Installation Answers |
| 10.3.2.9 Lab – Operating System Upgrades Answers |
| 10.3.3.4 Lab – Boot Methods Answers |
| 11.1.2.5 Lab – Explore the Windows Desktop Answers |
| 11.1.2.10 Lab – Explore the Windows Desktop Answers |
| 11.1.3.4 Lab – Work with Task Manager Answers |
| 11.1.4.11 Lab – Working with File Explorer Answers |
| 11.2.1.5 Lab – Explore Control Panel Categories Answers |
| 11.2.2.3 Lab – User Accounts Answers |
| 11.2.2.4 Lab – Permissions Answers |
| 11.2.3.5 Lab – Configure Browser Settings Answers |
| 11.2.5.8 Lab – Manage Virtual Memory Answers |
| 11.2.6.2 Lab – Use Device Manager Answers |
| 11.2.7.4 Lab – Region and Language Options Answers |
| 11.2.9.4 Lab – Privacy and Gaming Answers |
| 11.3.1.11 Lab – Monitor and Manage System Resources Answers |
| 11.3.2.7 Lab – System Utilities Answers |
| 11.3.2.8 Lab – Manage System Files Answers |
| 11.3.3.8 Lab – Hard Drive Maintenance Answers |
| 11.3.4.6 Lab – Install Third-Party Software Answers |
| 11.3.4.9 Lab – Install Third-Party Software Answers |
| 11.4.1.5 Lab – Work in the Windows Command Shell Answers |
| 11.4.2.7 Lab – File System Commands Answers |
| 11.4.3.2 Lab – Disk CLI Commands Answers |
| 11.4.4.2 Lab – Task and System CLI Commands Answers |
| 11.4.5.3 Lab – Other Useful Commands Answers |
| 11.5.2.4 Lab – Share Resources Answers |
| 11.5.4.2 Lab – Connect and Test the Wireless Connection Answers |
| 11.5.6.2 Lab – Windows Remote Desktop and Assistance Answers |
| 11.6.1.2 Lab – Manage the Startup Folder Answers |
| 11.6.1.5 Lab – Schedule a Task Using the GUI and the Command Line Answers |
| 11.6.2.4 Lab – System Restore and Hard Drive Backup Answers |
| 11.7.3.2 Lab – Troubleshoot Operating System Problems Answers |
| 12.1.2.2 Lab – Working with Android Answers |
| 12.1.2.4 Lab – Working with iOS Answers |
| 12.1.3.2 Lab – Working with iOS Answers |
| 12.1.4.4 Lab – Mobile Device Features Answers |
| 12.2.1.2 Lab – Passcode Locks Answers |
| 12.4.2.4 Lab – Troubleshoot Mobile Devices Answers |
| 13.1.2.6 Lab – Operating System Security Answers |
| 13.2.3.7 Lab – Bitlocker and Bitlocker To Go Answers |
| 13.3.1.6 Lab – Operating System Login Answers |
| 13.3.2.5 Lab – Configure Windows Local Security Policy Answers |
| 13.3.3.6 Lab – Configure Users and Groups in Windows Answers |
| 13.3.4.6 Lab – Configure Windows Firewall Answers |
| 13.5.2.2 Lab – Document Customer Information in a Work Order Answers |
| 14.1.1.2 Lab – Technician Resources Answers |
| 14.3.1.5 Lab – Investigate Breaches of PII PHI PCI Answers |
| 14.4.1.4 Lab – Remote Technician – Fix a Hardware Problem Answers |
| 14.4.1.5 Lab – Remote Technician – Fix an Operating System Problem Answers |
| 14.4.1.6 Lab – Remote Technician – Fix a Network Problem Answers |
| 14.4.1.7 Lab – Remote Technician – Fix a Security Problem Answers |
| 14.4.2.7 Lab – Write Basic Scripts in Windows and Linux Answers |