220-1001 : CompTIA A+ Certification Exam: Core 1 : Part 01

220-1001 : CompTIA A+ Certification Exam: Core 1 : Part 01

1. SIMULATION

   Laura, a customer, has instructed you to configure her home office wireless access point.
   She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.
   Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.
   She requests that the default settings be changed to the following.

   Wireless Name: HomeWiFi
   Shared Key: CompTIA
   Router Password: Secure$1

   Finally, Laura wants to ensure that only her laptop and SmartPhone can connect to the network.

   Laptop: IP Address 192.168.1.100
   Hardware Address: 00:0A:BF:03:C4:54
   SmartPhone: IP Address 192.168.1.101
   Hardware Address: 09:2C:D0:22:3F:11

   INSTRUCTIONS

   Configure Laura’s wireless network using the network adapter window.
   If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

   

   

   

   

   • For correct answers: see the explanation below

   Explanation:

   

   

   

2. DRAG DROP

   Drag each mobile technology to the description of its use. Some answers will not be used.

   

   

3. DRAG DROP

   A customer, Ann, has requested two custom PCs, one to be used for gaming and the other to be used as a virtualization workstation for her business.
   The gaming PC should support the latest games and gaming peripherals.
   The virtualization workstation should be able to host several production virtual machines as part of Ann’s home business.

   INSTRUCTIONS

   Use the tabs at the top to switch between the PCs.
   Objects should be placed on the appropriate slot/display areas and can only be used once.
   All slot/display areas should be filled.
   If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

   

   

4. SIMULATION

   The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.

   INSTRUCTIONS

   Using the available tools, resolve the connectivity issues.
   After troubleshooting the issue, verify a successful connection.
   If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

   

   

   

   

   • For correct answers: see the explanation below
   Explanation:
   We need to flush the DNS to have the new IP address assigned to the same computer name. Use the ipconfig/flushdns command.

5. A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?

   • POST code beeps
   • Distended capacitors
   • Continuous reboots
   • Wrong BIOS time

6. A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost.

   Which of the following steps should the technician take NEXT to verify if the device is repairable before committing to a price? (Choose two.)

   • Remove the case and organize the parts.
   • Document the screw locations.
   • Search the Internet for repair tutorials.
   • Consult colleagues for advice.
   • Place the device in rice for a few days.

7. Which of the following peripherals would a company use to take inventory quickly and update price tags for products? (Choose two.)

   • Barcode scanner
   • Label printer
   • Magnetic reader
   • KVM switch
   • NFC device
   • Flatbed scanner

8. A user wants to print a large job on both the front and back sides of the paper.

   Which of the following settings should the technician advise the user to change in the printer settings?

   • Collate
   • Orientation
   • Duplex
   • Transparency

9. A user is unable to access websites and has reported connectivity issues with pop-ups on the screen. A technician removes malware, and then is able to ping the router and access the websites.

   Which of the following NEXT steps should the technician perform in troubleshooting this issue? (Choose two.)

   • Document findings, actions, and outcomes.
   • Reboot the device to verify the fix.
   • Reconnect the device to the network.
   • Verify the settings in IPConfig.
   • Research the problem based on symptoms.
   • Run a virus scan.

10. A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply.

    Which of the following commands will MOST likely resolve the issue?

    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /release
    • ipconfig /setclassid

11. A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation.

    Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply?

    • Input voltage
    • Efficiency rating
    • 12V rail amperage
    • Number of SATA connectors

12. Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software. Which of the following should the technician do to resolve the issue?

    • Remove the static IP configuration from the desktop.
    • Set the laptop configuration to DHCP to prevent conflicts.
    • Replace the network card in the laptop, as it may be defective.
    • Bridge the LAN connection between the laptop and the desktop.

13. A customer wants to purchase a new home computer. The machine will mainly be used for Internet browsing and streaming video, except on weekends when the customer’s son will use it to play games with friends.

    Which of the following should the technician focus on to meet these requirements? (Choose two.)

    • 80mm case fans
    • Four-core processor
    • RAID 5 array
    • 16GB DDR2 memory
    • Dual monitors
    • Encrypted hard drive

14. Which of the following cable types should be used to connect a cable modem to a SOHO router?

    • Thunderbolt
    • Coaxial
    • USB
    • Ethernet

15. Which of the following channels would commonly be used on an 802.11 wireless network?

    • 6
    • 17
    • 802
    • 8080

16. A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation.

    Which of the following should the technician perform FIRST to troubleshoot the problem?

    • Replace the write cache battery.
    • Check the event log for any cache issues.
    • Clear the RAID configuration file and restart the PC.
    • Replace the RAID controller write cache module.

17. A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of other removable hardware.

    Which of the following devices would BEST meet the owner’s needs?

    • Docking station
    • Port replicator
    • Thunderbolt
    • USB hub

18. A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct.

    Which of the following configurations could cause the decreased performance?

    • The connection is throttled.
    • There is a low RFID signal.
    • SSID is not found.
    • It is out of range.

19. An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chart activity while keeping in contact with the home office.

    Which of the following would be the BEST recommendation?

    • Smart watch
    • Fitness monitor
    • Global positioning sensor
    • Portable hotspot

20. A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor.

    Which of the following is the BEST way to proceed?

    • Document and label the cable and screw locations.
    • Replace the screen with a non-OEM.
    • Update the firmware on the device before repairing it.
    • Wait for the vendor to provide more information.