220-1001 : CompTIA A+ Certification Exam: Core 1 : Part 10

220-1001 : CompTIA A+ Certification Exam: Core 1 : Part 10

1. An end user brings in a laptop that no longer charges. A technician troubleshoots the laptop and notices it works while the power adaptor is plugged in but shuts down as soon as it is unplugged.

   Which of the following is the NEXT best step to resolve this issue?

   • Plug the laptop into another power outlet.
   • Replace the power adaptor.
   • Replace the laptop’s battery.
   • Plug the laptop into a UPS.

2. A client needs to upgrade the hard drive on a laptop and would like one that is fast and has drop protection.

   Which of the following is the BEST option for the client?

   • 5400rpm HDD
   • 7200rpm HDD
   • NVMe SSD
   • Hybrid HDD/SSD

3. A user states the department laser printer continues to display a paper jam error message despite the jam being cleared.

   Which of the following should a technician do to troubleshoot this problem?

   • Check the paper path for blocked sensors.
   • Replace the duplex assembly.
   • Run the printer’s internal diagnostics.
   • Verify the pickup rollers are in working order.

4. Which of the following resource types would be BEST suited to saving photographs from a mobile device with limited on-board storage?

   • Cloud file services
   • Virtual desktop
   • Off-site email
   • Resource pooling

5. SIMULATION

   You need to configure your mobile device to send and receive electronic messages from your company.

   You must use the company’s WLAN as all e-mail services are on default non-secure ports.

   The company’s WLAN is broadcasting across the company for easier access.

   Users must authenticate to the server with the same credentials in order to send and receive email.

   Authentication should be enforced in the settings of the mobile device using the following parameters:
   – Username: [email protected]
   – Password: P@$$w0rd
   – Outgoing server: mail.techies.com
   – Incoming server: pop3.techies.com
   – Company SSID: Techies
   – Security Key: CA:FE:33:71:00

   INSTRUCTIONS:

   Update the mobile device’s parameters to fit the criteria and support the strongest encryption available.

   If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

   

   

   

   

   

   

   

   

   • For correct answers: see the explanation below

   Explanation:

   For the WiFi setup, do the following:

   1. Enable 802.11 b/g Radio
   2. Choose the Techies SSID, enter the CA:FE:33:71:00 security Key.
   3. Choose the “Same as Incoming Server” option below.

   

   For Email setup, choose the following:

   

   

6. An instructor had been lecturing for 20 minutes and utilizing the overhead projection system, when the projector suddenly went blank. A technician was dispatched and was able to start the projector after several minutes; however, the screen went blank after briefly displaying the slideshow.

   Which of the following would be the technician’s NEXT best option?

   • Install a new bulb
   • Reseat the VGA cable
   • Reboot the laptop
   • Check the projector cooling fan
   • Adjust the projector’s sleep settings

7. A developer has configured a new web application on a workstation using client-side virtualization. Despite working locally on the developer’s PC, other users on the network are not able to access the application.

   Which of the following network configurations should the virtual machine be configured for to allow other users to access the application?

   • Internal networking
   • Bridged networking
   • Private networking
   • NAT networking

8. Which of the following BEST describes an email infrastructure that uses a local archive server cluster and publicly hosted email servers?

   • Private
   • Public
   • Hybrid
   • SaaS

9. A technician is installing virtualization software on the company developer’s desktop. The developer will need to run several VMs simultaneously. The system is loaded with the Windows 10 OS and has the following specifications:
   – i5 quad-core processor
   – 4GB of RAM
   – 256GB SSD

   Which of the following should the technician upgrade on the system FIRST to meet the developer’s requirements?

   • SSD
   • Processor
   • RAM
   • BIOS

10. Which of the following is an IP address that is assigned to a network device based on its MAC address?

    • Dynamic
    • Static
    • Link local
    • Reservation

11. The IT department recently updated client computers for the graphics department. A user reports the new computer has not worked since it was set up; it makes unusual sounds when pressing the power button. A technician verifies the power cable works and the computer is connected properly to both data and power. The monitor powers on but only displays the message: No source.

    Which of the following BEST explains the cause of this issue?

    • There is insufficient power to the computer
    • There is a blank screen on system boot
    • The computer is overheating
    • The error beep codes on POST

12. A technician is troubleshooting a network that is experiencing inconsistent connections through one of the network drops in the board room. The technician wants to verify the integrity of the network run but needs to identify which cable comes from the board room. However, none of the network connections in the network room are labeled.

    Which of the following are the BEST tools for the technician to use to identify the correct network run to troubleshoot? (Choose two.)

    • Cable stripper
    • Cable tester
    • Tone generator
    • WiFi analyzer
    • Multimeter
    • Probe

13. Which of the following connectors is commonly known as serial?

    • RG-6
    • RJ11
    • RS-232
    • BNC

14. A business owner is concerned about excessive paper usage but is not concerned about the wear to the printer of the use of toner. The business owner asks a technician to find a low-cost solution.

    Which of the following is the BEST action for the technician to perform?

    • Configure duplexing
    • Enable collating
    • Adjust the orientation
    • Decrease the quality

15. The documents from a workgroup laser printer are not printing correctly. Some of the print is missing, and the pages come out dusty.

    Which of the following should a technician do to fix this issue?

    • Replace the low-voltage power supply
    • Replace the scanner assembly
    • Replace the formatter assembly
    • Replace the fuser assembly

16. Which of the following IP addressing types is MOST likely to use an IP address starting with 169.254?

    • Static
    • APIPA
    • Link local
    • Dynamic

17. A developer wants to add a Windows 10 64-bit VM with the minimum system requirements to a virtual host workstation. The virtual host is running Windows Server 2008 R2 and has 24GB of RAM, a 1TB hard drive, and a Gigabit Ethernet NIC with Cat 5e cabling. The current configuration of VMs is as follows:

    – Windows 7 VM with 4GB RAM and 200GB HDD
    – Linux VM with 16GB RAM and 200GB HDD
    – Linux VM with 2GB RAM and 100GB HDD

    Which of the following should the technician recommend to the developer FIRST?

    • Increase the HDD in the virtual host
    • Install an additional NIC and configure teaming
    • Upgrade the network cabling to Cat 6
    • Increase the memory in the virtual host

18. A user wants to add static storage to a laptop and is unable to physically take it apart.

    Which of the following would be the BEST solution?

    • USB drive
    • Optical drive
    • Network the share
    • Cloud storage

19. Which of the following speeds would a wireless network perform at when the network is built in bridge mode containing 802.11g, 802.11n, and 802.11ac access points?

    • 11Mbs
    • 54Mbs
    • 450Mbs
    • 1300Mbs

20. Which of the following wireless networking protocols operates on the 5GHz band and provides data rates in excess of 750Mbps?

    • 802.11a
    • 802.11ac
    • 802.11b
    • 802.11g
    • 802.11n